Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  2-Cleat Kit

                  2-Cleat Kit

                  SKU: NZ6Z26000A64A

                  $110.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2025 Liftgate Privacy Curtain

                  Bronco Sport 2021-2025 Liftgate Privacy Curtain

                  SKU: VM1PZ99000C38B

                  $109.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Black Cargo Area Protector For Vehicles with Subwoofer

                  Mustang 2024-2025 Black Cargo Area Protector For Vehicles with Subwoofer

                  SKU: PR3Z7811600AA

                  $170.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 Black Bed Rails with Black End Caps for 5.5' Bed

                  F-150 2015-2025 Black Bed Rails with Black End Caps for 5.5' Bed

                  SKU: VFL3Z9955200E

                  $399.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 Black Bed Rails with Black End Caps for 6.5' Bed

                  F-150 2015-2025 Black Bed Rails with Black End Caps for 6.5' Bed

                  SKU: VFL3Z9955200F

                  $429.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Heavy Duty Impact Bed Mat for 6.0' Bed

                  Ranger 2019-2023 Heavy Duty Impact Bed Mat for 6.0' Bed

                  SKU: VKB3Z99112A15C

                  $249.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
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                  F-150 2022-2025 Putco Bed MOLLE Panels for 5.5ft Bed - R/H

                  F-150 2022-2025 Putco Bed MOLLE Panels for 5.5ft Bed - R/H

                  SKU: VML3Z99425B64D

                  $439.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
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                  Ranger 2019-2025 Sportz Bed Tent for 5.0' Bed

                  Ranger 2019-2025 Sportz Bed Tent for 5.0' Bed

                  SKU: VKB3Z99000C38A

                  $319.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
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                  Bronco 2Dr 2021-2025 Fixed Lid Cargo Area Enclosure

                  Bronco 2Dr 2021-2025 Fixed Lid Cargo Area Enclosure

                  SKU: VM2DZ78115A00A

                  $499.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
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