Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ranger 2024-2025 REV Hard Folding Bed Cover for 5ft Bed

                  Ranger 2024-2025 REV Hard Folding Bed Cover for 5ft Bed

                  SKU: VR1WZ99501A42H

                  $1,389.00

                  Shipping: Ships by May 15
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 Rev Hard Roll Up Bed Cover for 6.5 ft Bed

                  F-150 2015-2025 Rev Hard Roll Up Bed Cover for 6.5 ft Bed

                  SKU: VGL3Z99501A42CB

                  $1,229.00

                  Shipping: Ships by May 15
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2024 BestTop Soft Bed Cap for 6.5' Bed with Camera

                  F-150 2021-2024 BestTop Soft Bed Cap for 6.5' Bed with Camera

                  SKU: VML3Z99501A42PP

                  $1,699.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 Chrome Bed Rails with Black End Caps for 6.5' Bed

                  F-150 2015-2025 Chrome Bed Rails with Black End Caps for 6.5' Bed

                  SKU: VFL3Z9955200D

                  $279.00

                  Shipping: Ships by May 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2022 Rapid Red Bed Cap for 5.0' Bed, Paint Code D4 - NON-RETURNABLE

                  Ranger 2019-2022 Rapid Red Bed Cap for 5.0' Bed, Paint Code D4 - NON-RETURNABLE

                  SKU: VLB3Z99501A42AG

                  $2,759.00

                  + $266.00 Installation
                  Super Duty 2017-2025 Bed Tray for 8.0' Bed

                  Super Duty 2017-2025 Bed Tray for 8.0' Bed

                  SKU: JC3Z99112A15D

                  $250.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  F-150 2015-2020 Driver Side Retractable Side Step for 6.5' Bed

                  F-150 2015-2020 Driver Side Retractable Side Step for 6.5' Bed

                  SKU: FL3Z1520040J

                  $500.00

                  Shipping: Ships by May 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2025 Bed Mat

                  Super Duty 2017-2025 Bed Mat

                  SKU: HC3Z99112A15B

                  $210.00

                  Shipping: Ships by May 15
                  Pickup: Free at Dealer
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                  Maverick 2022-2025 Leer Group Oxford White Premium Low Profile Bed Cap, Paint Code YZ - NON-RETURNABLE

                  Maverick 2022-2025 Leer Group Oxford White Premium Low Profile Bed Cap, Paint Code YZ - NON-RETURNABLE

                  SKU: VPZ6Z99501A42BL

                  $4,599.00

                  + $266.00 Installation
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