Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Maverick 2022-2024 TAG Cyber Orange 3C SnugTop Sport Bed Cap, Paint Code SB - NON-RETURNABLE

                  Maverick 2022-2024 TAG Cyber Orange 3C SnugTop Sport Bed Cap, Paint Code SB - NON-RETURNABLE

                  SKU: VNZ6Z99501A42AG

                  $4,499.00

                  + $266.00 Installation
                  Super Duty Platinum 2017-2025 TruXedo XLP Premium Soft Roll Up Tonneau Cover for 6.75' Bed

                  Super Duty Platinum 2017-2025 TruXedo XLP Premium Soft Roll Up Tonneau Cover for 6.75' Bed

                  SKU: VJC3Z99501A42A

                  $599.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 TAG Oxford White SnugTop Commercial Bed Cap, Paint Code YZ - NON-RETURNABLE

                  Maverick 2022-2025 TAG Oxford White SnugTop Commercial Bed Cap, Paint Code YZ - NON-RETURNABLE

                  SKU: VNZ6Z99501A42E

                  $4,499.00

                  + $266.00 Installation
                  Super Duty 2017-2025 Impact Bed Mat for 6.75' Bed

                  Super Duty 2017-2025 Impact Bed Mat for 6.75' Bed

                  SKU: VHC3Z99112A15A

                  $279.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2025 Chrome Bed Rails with Black End Caps for 6.75' Bed

                  Super Duty 2017-2025 Chrome Bed Rails with Black End Caps for 6.75' Bed

                  SKU: VHC3Z9955200B

                  $309.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty® 2023-2024 Leer Group Iconic Silver Cab High Bed Cap w/o Roof Rack for 6.75 Bed, Paint Code JS - NON-RETURNABLE

                  Super Duty® 2023-2024 Leer Group Iconic Silver Cab High Bed Cap w/o Roof Rack for 6.75 Bed, Paint Code JS - NON-RETURNABLE

                  SKU: VPC3Z99501A42ED

                  $4,199.00

                  + $266.00 Installation
                  Maverick 2022-2025 Leer Group Hot Pepper Red TC Premium Low Profile Bed Cap, Paint Code EA - NON-RETURNABLE

                  Maverick 2022-2025 Leer Group Hot Pepper Red TC Premium Low Profile Bed Cap, Paint Code EA - NON-RETURNABLE

                  SKU: VPZ6Z99501A42BD

                  $4,599.00

                  + $266.00 Installation
                  Super Duty 2017-2021 Advantage Retractable Tonneau Cover for 6.75' Bed

                  Super Duty 2017-2021 Advantage Retractable Tonneau Cover for 6.75' Bed

                  SKU: VHC3Z99501A42R

                  $2,009.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty® 2023-2025 Leer Group Race Red Cab High Bed Cap w/o Roof Rack for 6.75 Bed, Paint Code PQ - NON-RETURNABLE

                  Super Duty® 2023-2025 Leer Group Race Red Cab High Bed Cap w/o Roof Rack for 6.75 Bed, Paint Code PQ - NON-RETURNABLE

                  SKU: VPC3Z99501A42EA

                  $4,199.00

                  + $266.00 Installation
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