Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Customer Viewpoint Ratings and Reviews

SUVs & Cars

Capable, convenient, and versatile.

Trucks & Vans

Great Deals. Amazing Trucks.

Electric & Hybrid

Performance Vehicles

Motorsports, Parts & Clubs

Commercial Vehicles

Big Savings on F-Series® Trucks

Future Vehicles

Moving ahead to move you.

Tents

color

Gray

Silver

brand

Tepui

rack Application

Tent

price Range

$501 - Above

Tepui Gray & Navy Rack Mounted Tent

SUVs & Cars

Capable, convenient, and versatile.

Trucks & Vans

Great Deals. Amazing Trucks.

Electric & Hybrid

Performance Vehicles

Motorsports, Parts & Clubs

Commercial Vehicles

Big Savings on F-Series® Trucks

Future Vehicles

Moving ahead to move you.

Recent Searches

Clear

Suggested Searches

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Recent Searches

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Tents

color

Gray

Silver

brand

Tepui

rack Application

Tent

price Range

$501 - Above

Tepui Gray & Navy Rack Mounted Tent