Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Products for:

                  1. Accessories/
                  2. Bed/Cargo Area

                  Bed/Cargo Area

                  Products for:

                  Liners and Mats

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                  Black

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                  Genuine Ford Accessory

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                  Number of LEER commodities (2)

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                  Number of Advantage commodities (1)

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                  6.75

                  Number of 6.75 commodities (1)

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                  8

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                  $51 - $100

                  commodities in range $51 - $100 (1)

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                  $101 - $200

                  commodities in range $101 - $200 (1)

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                  $201 - $500

                  commodities in range $201 - $500 (1)

                  2 resultsfor "Bed/Cargo Area"

                  color:

                  Black

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                  Genuine Ford Accessory
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                  Super Duty 2017-2025 Bed Mat
                  colorblack

                  Super Duty 2017-2025 Bed Mat

                  SKU: HC3Z99112A15A

                  $190.00

                  -

                  $210.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  View details
                  Super Duty 2017-2022 Black Tailgate Bed Liner

                  Super Duty 2017-2022 Black Tailgate Bed Liner

                  SKU: HC3Z99000A38CA

                  $80.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  1
                  1 - 2 of 2 results