Build & Price
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Ford Motor Company provides a basic Bumper-to-Bumper Warranty for your new Ford vehicle, extended coverage for the Powertrain and Safety System, and protection against corrosion perforation. There’s also specific warranty coverage for the Emissions System.
Additionally, for your security, your new Ford comes with complimentary Roadside Assistance coverage. Extended Service Plans are also available.
Here, you can find condensed and comprehensive facts outlining all aspects of the New Vehicle Limited Warranty from Emission Warranty to Roadside Assistance.
Ford Customer Satisfaction
Your satisfaction is our #1 goal. If you have questions or concerns about your vehicle, we suggest you follow these three steps:
In the United States:
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
(TDD for hearing impaired:
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
If you would like to download the full warranty document for your reference, click here.*
*This file requires the Adobe Acrobat Reader.
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Note: AXZ Plan pricing information is not available on all Ford websites. In addition, some vehicles, trims or options you select may not qualify for AXZ Plans. Also, some dealers may choose not to participate in AXZ Plan pricing. Contact your local dealer to determine their level of participation in the Program and final vehicle pricing.
What happens if I close this site before I’m finished? If you close your window or tab, you must re-access the site through the AXZ Plan Pricing website to ensure that all eligible plan pricing is visible. If you need additional information concerning the AXZ Plans, please refer back to you’re AXZ Plan Pricing website for complete details.
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