Who leaves ratings and reviews?
Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.
How are ratings and reviews collected?
Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.
Can dealerships edit or remove reviews?
No. Ford personnel and/or dealership personnel cannot modify or remove reviews.
Are reviews modified or monitored before being published?
MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:
‣No Profanity or inappropriate defamatory remarks
‣No Personal Identifying information (e.g., customer phone number or email)
‣No Competitor references (e.g., another brand or dealership)
‣Dangerous behavior (e.g. threatening to harm employees or others)
‣Lack of adequate text (e.g., symbols, emoji’s and random letters)
Reviews on the product and not the customer’s Sales or Service experience
A Touchscreen That Stands Out
Stealth Performance Edition Package
Independent Front and Rear Suspension
Trail 1-Pedal Drive
Ford Trail Control™
Available Exterior Zone Lighting
Pro Trailer Backup Assist™
Available Intelligent 4WD With Terrain Management System™
Control Trac® with eLSD 4WD System
15.5-Inch LCD Touchscreen With SYNC® 4A
Dual-Headrest Rear Seat Entertainment System
Smart-Charging USB Ports
B&O® Unleashed Sound System by Bang & Olufsen®
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