Who leaves ratings and reviews?
Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.
How are ratings and reviews collected?
Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.
Can dealerships edit or remove reviews?
No. Ford personnel and/or dealership personnel cannot modify or remove reviews.
Are reviews modified or monitored before being published?
MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:
‣No Profanity or inappropriate defamatory remarks
‣No Personal Identifying information (e.g., customer phone number or email)
‣No Competitor references (e.g., another brand or dealership)
‣Dangerous behavior (e.g. threatening to harm employees or others)
‣Lack of adequate text (e.g., symbols, emoji’s and random letters)
Reviews on the product and not the customer’s Sales or Service experience
Three engines. Four powertrains.
Harness That Hybrid Power
All Wheel Drive with AWD Disconnect
Selectable Drive Modes
Ford Co-Pilot360™ Technology
12.3-Inch Digital Instrument Cluster
Available B&O® Sound System by Bang & Olufsen® With 10-Speakers Including Subwoofer
Available Wireless Charging
FordPass® Connect with 4G LTE Wi-Fi Hotspot
Available Alexa Built-in and Ford Streaming
Sliding Second-Row Sliding Seats
Available Active Park Assist 2.0
Rotary Gear Shift Dial
Available 360-Degree Camera System
Panoramic Vista Roof®
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