Who leaves ratings and reviews?
Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.
How are ratings and reviews collected?
Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.
Can dealerships edit or remove reviews?
No. Ford personnel and/or dealership personnel cannot modify or remove reviews.
Are reviews modified or monitored before being published?
MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:
‣No Profanity or inappropriate defamatory remarks
‣No Personal Identifying information (e.g., customer phone number or email)
‣No Competitor references (e.g., another brand or dealership)
‣Dangerous behavior (e.g. threatening to harm employees or others)
‣Lack of adequate text (e.g., symbols, emoji’s and random letters)
Reviews on the product and not the customer’s Sales or Service experience
The Road to Boldness
Comfort and Design Meet Performance
Available Hands-Free Liftgate
Rotary Gear Shift Dial
The 2022 Ford Edge Is The Whole Package
Ford Co-Pilot360™ Technology
Seamless, Personalized, Smart — SYNC®
Intelligent by Design
Connect 4G LTE Wi-Fi Hotspot
2022 Ford Edge ST
License to Thrill
Auto Start-Stop Technology
Eight-Speed Automatic Transmission
Drive Smarter — Not Harder
Technology That Moves You Forward
Available Bi-LED Headlamps and Fog Lamps
Class II Trailer Tow Package with Sway Control
Ford Edge Named an IIHS TOP SAFETY PICK
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