Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

close Search anytime by typing
    Popular on Ford.com
    • Electric Vehicles
    • Ranger
    • Explorer
    How do I...
    • Pay my bill
    • Update my SYNC
    • Replace a Part
    Skip To Content Ford Home Page

        SUVs & Cars

        Capable, convenient and versatile

        See the Ford Family of SUVs & Cars
        • 2024 Ford Mustang® GT Fastback in Rapid Red
          Mustang®
          1 
        • 2024 Ford Escape® ST Line Elite in Rapid Red
          Escape®
          1 
          Hybrid Available Hybrid Available
        • 2024 Ford Bronco® Sport Badlands® in Desert Sand
          2024 Bronco® Sport
          1 
        • 2024 Ford Bronco® Outer Banks® in Race Red
          Bronco®
          1 
        • 2023 Ford Explorer® Platinum In Stone Blue
          Explorer
          1 
          Hybrid Available Hybrid Available
        • 2024 Ford Edge® ST in Carbonized Gray
          Edge
          1 
        • 2023 Ford Mustang Mach-E® Select shown in Rapid Red
          Mustang Mach-E
          1 
          All Electric All Electric
        • 2024 Ford Expedition Limited with Stealth Package in Oxford White
          Expedition®
          1 

        Trucks & Vans

        Hauling, towing, and off-roading

        See the Ford Family of Trucks
        • 2024 Ford Maverick® XLT in Carbonized Gray
          Maverick®
          1 
          Hybrid Available Hybrid Available
        • 2024 Ford Ranger® LARIAT with Sport Appearance Package and FX4 Package in Carbonized Gray
          Ranger®
          1 
        • 2023 Ford F-150® XLT passenger side profile in Atlas Blue
          F-150®
          1 
          Hybrid Available Hybrid Available
        • 2023 Ford Transit Connect Passenger Wagon in Solar Silver
          Transit Connect®
          1 
        • 2024 Ford Super Duty® F-250® Lariat Crew Cab 4x4 in Antimatter Blue
          Super Duty®
          1 
        • 2023 Ford E-Transit™ Commercial Van side profile angle shown
          E-Transit™
          1 
          All Electric All Electric
        • F-150 Lightning®
          1 
          All Electric All Electric
        • 2023 Ford Transit® Passenger Van XL in Race Red
          Transit
          1 

        Electrified

        What does going electric mean?

        Learn more about EVs
        • 2023 Ford Mustang Mach-E® Select shown in Rapid Red
          Mustang Mach-E
          1 
          All Electric All Electric
        • F-150 Lightning®
          1 
          All Electric All Electric
        • 2023 Ford E-Transit™ Commercial Van side profile angle shown
          E-Transit™
          1 
          All Electric All Electric
        • 2024 Ford Maverick® XLT in Carbonized Gray
          Maverick®
          1 
          Hybrid Available Hybrid Available
        • 2023 Ford F-150® XLT passenger side profile in Atlas Blue
          F-150®
          1 
          Hybrid Available Hybrid Available
        • 2023 Ford Escape® ST-Line Elite Hybrid shown in Atlas Blue
          Escape® ST-Line Elite Hybrid
          1 
          Hybrid Hybrid
        • 2024 Ford Escape® Plug-In Hybrid in Vapor Blue
          Escape® Plug-in Hybrid
          1 
          Plug-In Hybrid Plug-In Hybrid
        •  2023 Ford Explorer® Limited in Iconic Silver
          Explorer Limited
          1 
          Hybrid Hybrid

        Performance Vehicles

        Motorsports, Parts & Clubs

        Check out the latest in Performance
        • 2023 Ford Edge® ST in Carbonized Gray
          EDGE ST
          1 
        • 2023 Ford Explorer® ST In Atlas Blue
          Explorer ST
          1 
        • 2023 Ford Mustang Mach 1 in Grabber Blue
          Mustang® Mach 1®
          1 
        • 2024 Ford Bronco® Raptor® in Shelter Green
          Bronco® Raptor®
          1 
        • 2023 Ford F-150® Raptor® in Code Orange
          F-150® Raptor®
          1 
        • 2023 Ford F-150® Raptor R™ Logo
          F-150® Raptor R™
        • Mustang GTD
          Mustang® GTD
        • Ford Mustang Dark Horse R
        • Ford Mustang GT3
        • Ford Mustang GT4
        • Ford GT Mk IV

        Commercial Vehicles

        Ford Pro offers the tools, software and services to keep your business on track and crews on the road.

        Learn more about Ford Pro
        • 2024 Ford E-Series Stripped Chassis
          E-Series Stripped Chassis
          1 
        • 2023 Ford Transit Connect Cargo Van shown in frozen white
          Transit Connect®
          1 
        • 2023 Ford F Series Stripped Chassis
          Stripped Chassis
          1 
        • 2024 Ford E-Series Cutaway E-350 SRW
          E-Series Cutaway
          1 
        • 2023 Ford Transit Chassis Cab shown in Oxford White
          Transit CC-CA
          1 
        • 2023 Ford Transit Cargo Van in Oxford White
          Transit
          1 
        • 2024 Ford Super Duty® F-250® XL in Oxford White
          Super Duty®
          1 
        • 2024 Ford Super Duty® Chassis Cab F-450® XLT model shown
          Chassis Cab
          1 
        • 2023 Ford E-Transit™ Commercial Van side profile angle shown
          E-Transit™
          1 
          All Electric All Electric
        • 2024 Ford F-650 Gas Pro Loader in Oxford White
          F-650 F-750
          1 

        Future Vehicles

        Moving ahead to move you

        See what's in the Future at Ford
        • 2024 Ford F-150® Platinum shown in Carbonized Gray
          F-150®
          Hybrid available Hybrid available
        • Mustang GTD
          Mustang® GTD
        Ford BlueCruise
        Connected Services
        Ford Power-Up Software Updates
        FordPass
        Electrification
        • Build and Price
        • Search Inventory
        • Accessories
        • Merchandise
        • Special Offers
        • Certified Used
        • EV Chargers
        • Parts
        • Ford Credit
        • Financing Options
        • Pre-Qualify
        • Support Home
        • FordPass App
        • FordPass Rewards
        • Service & Maintenance
        • SYNC & Technology Support
        • Electric Vehicle Support
        • Recalls
        • Owner Manuals
        • SYNC & Navigation Updates
        • Pickup & Delivery
        • Sign In
        • {firstName}'s Account
        • Check Order Status
        • Vehicle Dashboard
        • Reservations & Orders
        • Pay My Bill
        • Saved Items
        • FordPass Rewards Dashboard
        • Sign Out
      Ford Home Page
        • Sign In
        • {firstName}'s Account
        • Check Order Status
        • Vehicle Dashboard
        • Reservations & Orders
        • Pay My Bill
        • Saved Items
        • FordPass Rewards Dashboard
        • Sign Out
      • cart full
        • English
        • Spanish
      Support>How-To Videos>2023 F-150

      DISCOVER YOUR FORD

      2023 Ford F-150 VIDEO LIBRARY

      We took a deep dive into your 2023 Ford F-150. Watch the videos below to learn about it from the inside out.
      Search Another Vehicle

      QUICK TIPS

      View All Videos
      Now that you’ve got the keys, its time to explore the new features your vehicle has to offer.

      F-150 Headlamp Controls

      F-150 Select Shift Manual Transmission

      CONNECTING TO APPLE CARPLAY® BY USB FOR SYNC® 4 & SYNC 4A

      1 of 3
      VIEW ALL HOW-TO VIDEOS

      FORD SERVICES

      View All Videos
      Your dealership is greater than it’s showroom. See how we can help with our signature vehicle service

      FORD PICKUP & DELIVERY

      FORD MOBILE SERVICE

      PERSONALIZING YOUR F-150®

      PROTECTING YOUR TRUCK BED

      1 of 4

      FORD TECHNOLOGY

      View All Videos
      Wherever you’re going, we’ll get there with the help of your vehicle’s connectivity features.

      FUEL DOOR EMERGENCY TOOL

      FORD CO-PILOT360 ASSIST 2.0 ON F-150

      USING YOUR SMART HITCH

      ADDITIONAL FORD CO-PILOT360™ FEATURES

      USING PRO-TRAILER BACKUP ASSIST

      FORD CO-PILOT360 DRIVER ASSISTANCE FEATURES ON F-150

      CONVENIENT DRIVER FEATURES

      1 of 7

      FORDPASS

      View All Videos
      Make your ownership better with the only app that puts your vehicle’s connectivity in the palm of your hand.

      ADD YOUR TRUCK TO THE FORDPASS™ APP

      1 of 1

      KEYS AND LOCK

      View All Videos
      Safety doesn’t stop when you leave the driver’s seat. See how we’re keeping things secure with your vehicle’s keys and locks.

      USING MYKEY®

      1 of 1

      KEYS AND LOCKS

      View All Videos
      Safety doesn't stop when you leave the driver's seat. See how we're keeping things secure with your vehicle's keys and locks.

      ACCESSING AND STARTING YOUR CAR WITH A DEAD KEY FOB

      STARTING YOUR VEHICLE REMOTELY

      LOCKING AND UNLOCKING TIPS

      USING SECURICODE®

      KEYS, REMOTE AND ACCESS

      1 of 5

      OIL CHANGE

      View All Videos
      It’s more than a windshield sticker. Keep your vehicle running smooth with these helpful tips.

      F-150 Oil Life Reminder Reset

      1 of 1

      OWNER RESOURCES

      View All Videos
      Now that you’ve got the vehicle, get the information you need to make it the ride of your life.

      DISCOVER YOUR FORD F-150® RAPTOR® TRUCK

      ACCESSING YOUR DIGITAL OWNER’S MANUAL

      FORD F-150 LIVESTREAM

      1 of 3

      TIRES AND WHEELS

      View All Videos
      There’s only a few things between you and the road. Learn about everything wheels and tires.

      F-150 Find Your Tire Pressure Rating

      1 of 1

      MORE VEHICLE TOPICS

      View All Videos
      From customer assistance to the nooks and crannies under the hood, there’s a video to answer every question.

      FORD F-150® RAPTOR® TRAIL FEATURES

      TRAILER BRAKE CONTROLLER

      MAKING YOUR OWN BED DIVIDER

      CLEANING YOUR WIPERS

      FILLING YOUR TANK FROM A GAS CAN

      BED TIE-DOWNS AND CLEATS

      OPENING AND CLOSING THE MOONROOF

      FOLDING REAR SEAT STORAGE BOX

      LOCKING REAR SEAT STORAGE

      SETTING CLIMATE CONTROLS FOR REMOTE START

      FINDING YOUR TRAILER CONNECTION CHECKLIST

      USING YOUR SLIDE-ON-ROD SUN VISOR

      USING YOUR DUAL GLOVE BOXES

      DETERMINING PROPER TRAILER WEIGHT DISTRIBUTION

      TRAILER TOWING GUIDE

      FINDING YOUR PAYLOAD CAPACITY

      FORD F-150® RAPTOR® DRIVE MODES

      FORD F-150® RAPTOR® AUXILIARY SWITCHES

      USING YOUR ONBOARD SCALES

      F-150 LATCH System/Available Positions

      F-150 Jump Starting

      F-150 Bumper Tow Rating

      Connected Navigation SYNC4

      Navigating your SYNC 4 System (how to get around and use your system)

      Ford Streaming

      USING YOUR TRAILERING FEATURES

      SEATING FEATURES

      MIRROR FEATURES

      PREMIUM SOUND SYSTEMS

      TAILGATE AND RUNNING BOARDS

      HYBRID FEATURES

      4X4 AND DRIVE MODES TO HELP YOU EXPLORE THE WORLD

      USING YOUR INTERIOR WORK SURFACE

      DISCOVER YOUR F-150

      FORD RV AND TRAILER TOWING GUIDE

      Towing Tips, Tools and Tech: A Ford Towing Video Guide

      FORD F-150 LIVESTREAM

      TRAILER BRAKE CONTROLLER

      ONBOARD SCALES AND SMART HITCH

      TRAILER SWAY CONTROL

      FORDPASS® TRAILER THEFT ALERT

      TRAILER PROFILES

      FORDPASS® TRAILER LIGHT CHECK

      PRO TRAILER BACKUP ASSIST AND TRAILER REVERSE GUIDANCE

      BLIS® WITH TRAILER COVERAGE AND TOW/HAUL DRIVE MODE

      DYNAMIC HITCH ASSIST AND PRO TRAILER HITCH ASSIST

      1 of 46
      close

      Please choose a language

      • English
      • Spanish

        Popular
        • Lightning®
        • Bronco®
        • Maverick®
          Popular
          • Lightning®
          • Bronco®
          • Maverick®

          All Vehicles

          • SUVs & Crossovers
          • Trucks & Vans
          • Cars
          • Electrified
          • Commercial Vehicles
          • Future Vehicles
          • Certified Used
          • Fleet Vehicles
          • All Vehicles
          • Performance Vehicles

          Shopping Tools

          • Build & Price
          • Search Inventory
          • Get a Quote
          • Current Offers
          • Trade-In Value
          • Towing Guides
          • Compare Vehicles
          • Get Updates
          • Certified Used
          • Inventory 
          • Going Electric

          Finance

          • Ford Credit Home
          • Why Ford Credit
          • Finance Options
          • Payment Calculator
          • Credit Education
          • Customer Support
          • Qualify for Financing
          • Ford Credit Account
          • Ford Insure
          • Ford Interest Advantage
          • Investor Center

          Experience Ford

          • Corporate
          • Careers
          • Investors
          • Company News
          • About Ford
          • Racing
          • Accessories Store
          • Warriors in Pink
          • Ford Merchandise
          • Ford Motor Company Fund
          • SYNC
          • Connected Navigation
          • FordPass
          • Ford Co-Pilot360 Technology
          • Ford Telematics
          • Accessibility Program 

          Support

          • Support Home
          • Maintenance Schedule
          • Your Warranty
          • Coupons & Offers
          • Redeem Rebates
          • SYNC & Technology
          • Owner Manuals
          • Locate a Dealer
          • Ford Parts
          • Contact Us
          • Roadside Assistance
          • Ford Protect
          • Recalls
          • Takata Airbag Recalls
          • Tire Finder
          • Get Updates

          Follow Ford

          • Facebook
          • Twitter
          • Youtube
          • Instagram
          Change Language
          • © 2023 Ford Motor Company
          • © 2023 Ford Motor Company
          • Site Map
          • |
            Site Feedback
          • |
            Glossary
          • |
            Contact Us
          • |
            Accessibility
          • |
            Terms & Conditions
          • |
            Privacy Notice
          • |
            Cookie Settings
          • |
            Your Privacy Choices
          • |
            Interest Based Ads
          • |
            Third-Party Trademarks