How do I use SYNC voice commands?

Select a resource in the table below to help you identify your vehicle's SYNC generation.

Enabling Ford Assistant

To turn on voice commands:

1. Select the Vehicle Drawer on your vehicle's SYNC screen.
2. Choose the Settings icon.
3. Select Ford Assistant.
4. Choose Listen for Wake Word.
   
   Note: “OK, Ford” is the default wake word, but the other options include “OK Ford SYNC” or “Hello Ford.”

Setting the Wake Word

You can set the Wake Word instead of using the default. To do so:

1. Select the Vehicle Drawer on your vehicle's SYNC screen.
2. Choose Settings.
3. Select Ford Assistant.
4. Choose your preferred Wake Word. 

Using Voice Commands

• Once the wake word is selected, you can say it and then state a voice command.

• A short press of the Push-to-Talk button on the steering wheel can be used instead of the wake word. 

  

Note: A long press of the Push-to-Talk button will alert Android Auto™ or Apple CarPlay^®, if connected. Your voice commands will go through the app instead of the SYNC system.

Enabling Ford Assistant

To turn on voice commands:

1. Select Settings on your vehicle's SYNC screen.
2. Choose Ford Assistant.
3. Select Listen for Wake Word.
   
   Note: “OK, Ford” is the default wake word, but the other options include “OK Ford SYNC” or “Hello Ford.”

Setting the Wake Word

You can set the wake word instead of using the default. To do so:

1. Select Settings on your vehicle's SYNC screen.
2. Choose Ford Assistant.
3. Select your preferred Wake Word. 
   
   Note: “OK, Ford” is the default wake word, but the other options include “OK Ford SYNC” or “Hello Ford.”

Using Voice Commands

• Once the wake word is selected, you can say it and then state a voice command.

• A short press of the Push-to-Talk button on the steering wheel can be used instead of the wake word.

  

Note: A long press of the Push-to-Talk button will alert Android Auto or Apple CarPlay, if connected. Your voice commands will go through the app instead of the SYNC system.

1. Press the Voice Control button on the steering wheel. 

   
2. Say a voice command.

Note: When Apple CarPlay or Android Auto is active, SYNC 3 Voice Recognition is disabled, and voice commands will be unavailable.