How do I use SYNC®* voice commands?

SYNC voice commands can control your AM/FM radio, SiriusXM®**, USB media player, or Bluetooth® Audio device. 

Utilizing SYNC Voice Commands

Select your SYNC generation from the drop-down options below to learn how to operate your SYNC system with voice commands:

Note: If you need assistance determining the generation of your SYNC system, select the first drop-down option. 

Identifying Your Vehicle's SYNC Generation 

Two resources to help you identify your vehicle's SYNC generation are the:

  • SYNC and Navigation Updates page. Either:

    • Enter your Vehicle Identification Number (VIN) and select Check for update.

    • Log in with your Ford credentials, choose a vehicle from your garage, and select Check for updates.

      Note: Your SYNC generation will appear on the right-hand side of the page.

  • SYNC Visual Reference Guide, which provides example images of SYNC generations that Ford has offered.

Example Voice Commands

These are commonly used voice commands for SYNC. For a comprehensive list, reference your vehicle's Owner's Manual

Basic Voice Commands

  • Go back
  • Cancel
  • List of commands
  • Next page/previous page (scrolls through voice lists only)
  • Help

Phone Voice Commands

  • Phone list of commands
  • Pair phone
  • Call <name>
  • Call <name> <on cell/at home/at work>
  • Dial <number>
  • Listen to message

Navigation Voice Commands (if equipped)

  • Navigation list of commands
  • Destination <home/work/favorites/previous destination>
  • Find <an address/POI/intersection>
  • Where am I?
  • Show route
  • Cancel route
  • Detour
  • Voice guidance on/off
  • Show <3D/North up/heading up>
  • SiriusXM Traffic and Travel Link list of commands
  • Show <traffic/weather map/5-day forecast/fuel prices>
  • Help

Climate Voice Commands (if equipped)

  • Climate list of commands
  • Climate set temperature <# degrees>

Audio Voice Commands

  • AM <530-1710>
  • FM <87.9-107.9>
  • CD
  • USB
  • Bluetooth audio
  • Sirius <0-233>
  • Sirius <channel name>

Mobile Voice Apps Commands

  • List mobile apps
  • Find new apps
  • <App name>
  • <App name> Help 

SYNC 4A

To use voice commands with SYNC 4A:

  1. Tap either the Home icon or Settings (varies by software version) on your vehicle's SYNC screen.
  2. Select Settings.
  3. Press Voice Control.
    Push-to-Talk button
     
  4. Tap Listen for Wake Word.

    Note: “OK, Ford” is the default wake word, but the other options include “OK, FordPass®†,” “OK Ford SYNC,” or “Hello Ford.”

Notes: 

  • A short press of the Push-to-Talk button on the steering wheel can be used instead of the wake word.
  • A long press of the Push-to-Talk button will alert Android Auto™†† or Apple CarPlay®, if connected.

SYNC 4

To use voice commands with SYNC 4:

  1. Select Settings on your vehicle's SYNC screen. 
  2. Press Voice Control.
    Push-to-Talk Button
  3. Tap Listen for Wake Word.

Notes:

  • A short press of the Push-to-Talk button on the steering wheel can be used instead of the wake word.
  • A long press of the Push-to-Talk button will alert Android Auto†† or Apple CarPlay, if connected.

Setting the Wake Word

You can set the Wake Word instead of using the default. To do so:

  1. Select the vehicle drawer on the SYNC touchscreen. 
  2. Press Settings.
  3. Tap Voice Assistant.
  4. Select the wake word.

Once the wake word is selected, you can say: <Insert wake word> followed by a voice command.

SYNC 3

To use voice commands with SYNC 3:

  1. Press the Voice Control button on the steering wheel.
    voice control button SYNC 3
  2. Say a voice command.

Note: When Apple CarPlay†† or Android Auto is active, SYNC 3 Voice Recognition is disabled and voice commands will be unavailable.

SYNC with MyFord Touch®

To use voice commands with SYNC with MyFord Touch, press the Voice button on your steering wheel. A message will appear in the bottom, left-hand corner of your SYNC screen that tells you your vehicle is "Listening" and ready for your voice command.

  • You can press the Voice button and say "What can I say?"
  • You can press the question mark icon on your SYNC screen for a list of suggested commands.
  • You can press the Voice button and say "Help." For example, to get help with phone commands, you can say "Phone Help."
  • For a complete list of commands:
    1. Press Settings on your vehicle's SYNC screen.
    2. Tap Help.
    3. Select Voice Commands.

Note: When you see a "Success" or "Failure" message in the bottom, left-hand corner of your SYNC screen, the voice session is over, and you will have to press the Voice button again to start a new session.

Important: Your phone must be paired with and connected to SYNC.

Additional Information

What do I do if I am having issues with SYNC voice commands?


 Actual screens may vary. See your Owner’s Manual for information specific to your vehicle.

*Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.

***SiriusXM trial subscription will stop at the end of the trial period. The trial is non-transferable. If you do not wish to enjoy your trial, cancel by calling the number below.  Service is subject to the SiriusXM Customer Agreement and Privacy Policy; visit www.siriusxm.com for full terms and how to cancel which includes online methods or call 1-866-635-2349. Services, content, and features are subject to device capabilities, location availability, or active data connection. Fees, content, and features are subject to change. Available in the 48 contiguous United States, D.C., and Puerto Rico (with coverage limits and capable receiver). Visit listenercare.siriusxm.com for the most current service area information.

The FordPass App, compatible with select smartphone platforms, is available through a free download. Message and data rates may apply.

††Android Auto is a trademark of Google LLC. *iPhone, Apple CarPlay, and Siri are trademarks of Apple Inc., registered in the U.S. and other countries.