

You can unpair your device from your SYNC®* or Digital Experience®** system using the instructions contained in this article.
Important: Your vehicle must be parked, running, and in an open, well-ventilated, and safe area.
Select your Digital Experience or your SYNC generation from the drop-down options below to learn how to unpair your phone. If you need assistance determining the generation of your SYNC system, select the first drop-down option.
For more detailed information on SYNC features and functions, visit our Ford support page and browse by your preferred topic.
What should I do if my phone is not pairing?What should I do if I am having issues with text messaging?
*Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.
**Some Ford Digital Experience features require a Connected Services plan. Don’t drive while distracted or while using handheld devices. Use voice-operated systems when possible. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.
The Bluetooth word mark is a trademark of the Bluetooth SIG, Inc
Did we answer your question?
Get support from Ford AI