Support>SYNC>Getting Started with SYNC>How do I change SYNC connectivity settings?

How do I change SYNC®* Connectivity Settings?

To use the available remote features such as Remote Start, Lock, or Unlock, you will need to ensure that your Connectivity Settings in your vehicle are enabled.

Determine which generation of SYNC you have using the following resources, then click on the appropriate drop-down menu below.

Identifying Your Vehicle's SYNC Generation

There are two resources to help you identify your vehicle's SYNC generation:

  • SYNC and Navigation Updates page, which allows you to enter your Vehicle Identification Number (VIN) or Login with your Ford credentials, and select Check for update. Your current SYNC generation will appear on the right-hand side of the page.
  • SYNC Visual Reference Guide, which has example images of each generation of SYNC Ford has offered.

Changing Connectivity Settings

SYNC 4A

  1. Press the Vehicle image on your vehicle's SYNC screen.
  2. Press Settings.
  3. Select Connectivity.
  4. Choose Connected Vehicle Features.
  5. Toggle Vehicle Connectivity to your preference (ON or OFF).
    Vehicle Connectivity Toggle in SYNC Connected Vehicle Features Menu

We recommend keeping Vehicle Connectivity toggled to ON for the best update experience.

SYNC 4

  1. Press Settings on your vehicle's SYNC screen.
  2. Press Connectivity.
  3. Choose Connectivity Vehicle Features.
    Connectivity Vehicle Features button in SYNC
  4. Toggle Vehicle Connectivity to your preference (ON or OFF).
    Vehicle Connectivity toggle in SYNC

We recommend keeping Vehicle Connectivity toggled to ON for the best update experience.

SYNC 3

  1. Turn on your vehicle.
  2. Tap Settings on your vehicle's SYNC 3 screen.
  3. Select FordPass®** Connect.
  4. Tap Connectivity Settings.
  5. Ensure all Connectivity Settings are enabled to access all FordPass®*** features.
  6. To disable, slide the buttons to Off.
    Vehicle Connectivity Settings

*Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.

**FordPass Connect (optional on select vehicles), the Ford Pass App, and Complimentary Connected Service are required for remote features (see FordPass Terms and Conditions for details). Connected Service and features depend on compatible AT&T network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent operation of connected features. Connected Service excludes Wi-Fi hotspot.

***The FordPass App, compatible with select smartphone platforms, is available through a free download. Message and data rates may apply.