2023—2024 Ford Bronco® Hard Tops — Poor Rear Quarter Glass Panel Adhesion Recall
Recall Reference Number: 24S10
Building vehicles you can count on is our most important job, which is why Ford issued a safety recall for some 2023-2024 Bronco® SUVs. The Ford Bronco Heritage® Edition is not affected.
A routine inspection revealed some of the adhesive used to adhere the left and right rear quarter glass panels to the roof was not properly applied. This could cause the glass panels to separate and leak, and possibly detach.
As soon as parts become available, customers will be notified for service.
For your convenience, a Mobile Service technician may be available to inspect and service your SUV where you are. You can book an appointment online, in your FordPass® App, or contact your local Ford Dealer.
Keeping drivers and passengers safe is our number one priority. For questions or concerns about the 2023-2024 Bronco Hard Tops Safety Recall 24S10, please call us at 1-866-436-7332. A Ford Recall team member will be happy to assist you.
As always, thank you for being a Ford Owner.
Frequently Asked Questions
What is the issue tied to this recall?
The left and right rear quarter glass panels may have been installed without one of the primer applications, resulting in inadequate adhesion of the rear quarter glass panels to the vehicle hard top. If not secured properly, the rear quarter glass panels could detach while driving and may become a road hazard, increasing the risk of a crash.
What is the cause of the issue?
The rear quarter glass panels require a two-step priming process prior to installation onto the hard top surface, and one of the primer layers may not have been applied.
What is the expected repair?
Owners will be notified by mail and instructed to take their vehicle to a Ford Dealership or Lincoln Retailer to have the left and right rear quarter glass panels inspected and reinstalled as required.
Which vehicles are affected?
Certain 2023–2024 Ford Bronco® SUVs built between November 6, 2023, and December 6, 2023, with three or five doors with a hard top. The Ford Bronco Heritage Edition is not affected. as the rear quarter glass has a different attachment mechanism and is installed at a different facility.
Is there a warning or alert for customers?
The customer may hear wind noise, rattle noise, or detect a water leak prior to a potential rear quarter glass panel separation.
When will parts be available?
Sometime at the end of April, 2024.
When will you notify customers?
We will begin notifying customers in April, 2024.
Will there be a charge to customers?
No.
What is the Ford reference number for this recall?
The reference number is 24S10.
RETAIL OWNERS: If you have questions or concerns, please contact our Ford Customer Relationship Center at 1-866-436-7332 or visit ford.com/support.
FLEET OWNERS: If you have questions or concerns, please contact our Ford Pro™ Contact Center at 1-800-34-FLEET, choose Option #1, and one of our representatives will be happy to assist you. You can also contact us at fleet.ford.com. Representatives are available Monday through Friday, 7:00 a.m. to 11:00 p.m. and Saturday, 7:00 a.m. to 5:00 p.m. ET.
HEARING IMPAIRED: Dial 1-800-232-5952 (TDD). Representatives are available Monday through Friday, 8:00 a.m. to 8:00 p.m. ET.