Privacy Mode can be turned on and off through your vehicle's SYNC®* or Digital Experience®** screen using the instructions below.
You may not hear a phone call, but the person on the other end of the line can hear you, or you may hear the person on your phone and not the vehicle speakers. This indicates that the call is in Privacy Mode.
Important:
Select Digital Experience or your SYNC generation from the drop-down options below to learn how to enable and disable Privacy Mode. If you need assistance determining the generation of your SYNC system, select the first drop-down option.
*Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.
**Some Ford Digital Experience features require a Connected Services plan. Don’t drive while distracted or while using handheld devices. Use voice-operated systems when possible. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.
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