What should I do if I am having issues with Vehicle Connectivity Settings?

You can try performing a key cycle, turning your Connectivity Settings off and on, and performing an infotainment system reset.

Follow the steps in the sequence listed and check after each step to see if the issue is resolved.

Step One: Perform a key cycle.

1. Turn the vehicle off.
2. Open the driver’s door and lock the door.
3. Close the driver’s door.
4. Wait two minutes and ensure the radio display turns off completely.
5. Restart the vehicle.

Step Two: Turn off then turn on Connectivity Settings.

Refer to the How do I change the Vehicle Connectivity Settings in my Ford? topic for instructions based on your vehicle's infotainment system.

Step Three: Perform a master or factory reset.

Refer to the How do I perform an infotainment system master or factory reset? topic for instructions based on your vehicle's infotainment system.

If the troubleshooting steps above do not resolve the issue, contact your preferred Ford Dealer for assistance.

Additional Information

How do I enable Connectivity Settings in the vehicle?