What is FordPass® Connect*?

FordPass Connect is the embedded modem that provides access to remote command features like remote start** and stop. View the details below for more information. 

Note: The modem was formerly known as SYNC® Connect for 2017 and 2018 model-year vehicles. 

FordPass Connect Modem Details 

The modem:

  • Allows use of FordPass Connect features with the FordPass®†† App.
  • Provides internet access directly from the vehicle.
    • AT&T is the exclusive data supplier for the U.S. market.
    • It comes with a complimentary 3 months or 3GB trial of Wi-Fi Hotspot from AT&T.
    • Post-trial subscriptions require activation via the AT&T website.
  • Allows access to vehicle data to activate connected vehicle features. 
  • Uses a Subscriber Identity Module (SIM) card to exchange data.

Modem Subscription Information

To continue efforts to help make our Ford customers’ lives worry-free and unstoppable, the following features are now complimentary for all current and future FordPass Members:

  • Remote commands
    • Start/stop
    • Lock/unlock
  • Vehicle location 
  • Vehicle health information 

Additional Information

Is my vehicle equipped with the FordPass Connect modem?
How do I activate the FordPass Connect modem?

*FordPass Connect (optional on select vehicles), the FordPass App, and Complimentary Connected Services are required for remote features (see FordPass Terms for details). Connected Services and features depend on compatible AT&T network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent the operation of connected features. Connected services exclude Wi-Fi hotspot.

**Automatic transmission only.

Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.

††The FordPass App, compatible with select smartphone platforms, is available through a free download. Message and data rates may apply.

Remote lock/unlock requires power door locks.