What Roadside Assistance Can I Get With My Electric Vehicle?

Your Ford vehicle’s touchscreen and your FordPass® App will provide you with real-time information about your Ford electric vehicle’s battery range, alert you when the battery is low, and show where you can find the nearest charging stations. But if you run out of charge on the road, we’re here to help.

Call 1-800-241-3673 for Ford Roadside Assistance* and we’ll tow your vehicle to one of three locations of your choice within 50 miles:

  • A public charging station
  • Your home residence
  • A Ford EV-certified dealer within the US market

If you’re more than 50 miles from home, Roadside Assistance will tow your all-electric vehicle to the nearest charge station or Ford EV-certified dealer. This service comes with the purchase of your Ford electric vehicle and is good for the first 5 years or 60,000 miles.


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*Roadside assistance is included for certain owners and available to everyone for a per-service fee. Ford reserves the right to change service details without obligations.