Why are my Scheduled Remote Starts not working in the Ford app?

Failed scheduled starts could be due to time changes, vehicle settings, or other reasons. Use the tips outlined below for assistance. 

Scheduled Remote Start Troubleshooting Tips

We recommend checking your Ford app, device, and vehicle settings to ensure they are aligned with the scheduled start requirements. 

Ford App Settings

• Confirm your scheduled start times in the Ford app. 
  
  Note: The Ford app does not automatically make adjustments for Daylight Saving Time. For example, if your scheduled start is for 9 a.m., your new start will be:
  • Forward one hour (March) - 10 a.m.
  • Back one hour (November) - 8 a.m.
     
• If your scheduled remote start is starting your vehicle at the wrong time, you will need to manually update your scheduled start times in the Ford app.
  
  Note: You can try one or both of the following:
  • Edit your existing scheduled start.
  • Delete your existing start and create a new start.
     
• Ensure you are logged into the Ford app with the correct Authorized Username.

Phone Settings

• Ensure that your cellular reception is strong enough.
• Check the signal strength on a personal device while you are in your vehicle. This will allow you to estimate the vehicle’s cellular reception. If your signal strength is low:
  1. Move your vehicle to a different location with improved signal strength.
  2. Initiate the Remote lock command to ensure your vehicle is receiving a signal.

Vehicle Settings 

• Confirm your hood and trunk are closed.
• Check your vehicle dashboard for warning lights.
• Resolve any Check Engine light concerns to be able to use Remote Start via the Ford app.
  • Verify the Check Engine Light is off.
  • Check the Ford app message center for Check Engine light notifications.
  • Resolve any Check Engine light concerns in order to use Remote Start via the Ford app.
• Check to see if a previously Scheduled Remote Start event did not shut off automatically.
  • If your vehicle was not driven after a Scheduled Remote Start event, the next scheduled remote start will not occur.
  • If you did not drive your vehicle, instead of having your vehicle start every day, ensure the future scheduled remote starts are toggled off.
• Check your vehicle dashboard instrument cluster to see if Remote Start is turned Off. Off is represented by an empty box. To do this:
  1. Safely enter your vehicle.
  2. Ensure that your vehicle is on, running, parked, and in a well-ventilated safe area.
  3. Go to Settings using the 5-way directional pad on your steering wheel.
  4. Press OK.
  5. Scroll to Vehicle.
  6. Press OK.
  7. Scroll to Remote Start.
  8. Press OK.
  9. Scroll to System and confirm that it is set to On. 
     
     Note: On is represented by a checked box. 
      

If you continue to encounter issues, contact Ford app support for additional assistance using the Account > Help options in the Ford app. 

Additional Information

How do I set scheduled starts in the Ford app?

The Ford app, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.