How do I set up my Ford home charge station?

After your home charge station has been installed, you can set up and connect it to the Ford app using your charge station's setup app, available on the Google Play Store™ and the Apple App Store®.

Setting Up My Charge Station

Select from the dropdowns below to learn how to set up your home charge station.

Setting up a Connected Charge Station

  1. Download the Ford Charge Station Setup app from either the Google Play Store or App Store.
  2. Ensure Bluetooth connectivity is enable on your smartphone.
  3. Open the Ford app and select Energy.
  4. Tap Charge station.
  5. Press Get Started.
  6. Choose the Ford Connected Charge Station image.
  7. Press Let's Go.
  8. Tap Pair Station.
    • If multiple stations are present, you will need to choose the station you want to setup.
    • You can confirm the station by matching the station ID on your screen to the station ID located in the Connected Charge Station owner's manual or on the station behind the faceplate.
  9. Select your charge station and tap Next.
  10. Enter the station's access code and tap Next. The access code is located on the cover of the charge station owner's manual.
  11. Tap Find Networks.
  12. Select your home Wi-Fi network and press Next.
  13. Enter the password and tap Connect Wi-Fi®. A successful connection screen should display.
  14. Press Continue to connect your charge station to the Ford app.
  15. Select the Ford app from the list of available applications.
  16. Review and confirm your charge station ID and access code as it populates on the screen.
  17. Tap Next.
  18. Confirm the address associated with your station. If it is incorrect, tap the Edit link to manually enter your address.
  19. Tap Next.
  20. Name your charger and tap Next.
  21. Tap the Access Control slider. Turning on Access Control allows you to lock and unlock your charge station.
  22. Press Save.

Setting up a Charge Station Pro

  1. Log in to the Ford app.
  2. Go to Energy.
  3. Select Charge station.
  4. Tap Get Started.
  5. Select 80A Charge Station Pro.
  6. Tap Let's Go to download the Ford Charge Station Pro Setup app.
  7. Install the Ford Charge Station Pro Setup app from the Google Play Store or the App Store.
  8. Enable Location Services in the Ford Charge Station Pro Setup app. You will not be able to set up your charger without enabling location services.
  9. Tap New Station Setup, then press Continue.
  10. Read and accept the Terms and Conditions.
  11. Tap Wi-Fi® Settings. Your smartphone will route you to the Wi-Fi Settings app.
  12. Select your charge station's ID from the list of networks in your smartphone's Wi-Fi settings.
    • Your station ID should start with "SWA."
    • You can confirm your station ID by checking it against the sticker beneath the station's faceplate.
  13. Enter your charge station's access code as its Wi-Fi password.
  14. Go back to the Ford Charge Station Pro Setup app, where your smartphone and charge station will complete their connection.
  15. Tap Find Networks.
  16. Select your home Wi-Fi and enter your home Wi-Fi password.
  17. Tap Connect and wait for your charger to connect to your Wi-Fi. This may take up to 5 minutes.
  18. Select Continue.
  19. Tap Add Station to the Ford app.
  20. Confirm the charge station ID and access code and select Next.
  21. Add a name for your charge station and tap Next.
  22. Set your preferred permissions and select Save.

Setting up Home Backup Power

Before you can set up Home Backup Power, you need to purchase and install the following:

Once you have installed all the required hardware and software, you can set up Home Backup Power and adjust your Home Backup Power preferences with the Ford app and in-vehicle touchscreen.

Contact Sunrun, our preferred installation partner, to learn more about the Home Backup Power installation process.

Resetting and Removing a Charge Station

Select from the dropdowns below to learn more about resetting and removing a Ford home charge station from the Ford app.

Resetting a Home Charge Station

  1. Open the Ford Charge Station Setup app.

    Note: If you have more than one charge station connected to the Setup App, you will need to select the one you wish to reset.
     
  2. Copy your charge station's access code.
  3. Select the Setup and Configuration button.
  4. Tap Reset Station.
  5. Select the Begin Reset button.
  6. Paste the charge station access code and press the Station Reset button.

The confirmation screen will display once the station successfully resets itself. 

If you want to setup your home charge station again, tap the Start Setup button, or press Open the Ford app to leave the Ford Charge Station Setup app.

Removing a Home Charge Station from the Ford App

  1. Open the Ford app and select Energy.
  2. Select Charge station.
  3. Tap Settings.
  4. Press the Remove Device button. A confirmation message should display on your screen.
  5. Tap Remove to confirm your selection.

Additional Information

How do I install a Ford home charge station?

The Ford app, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.

App Store and iPhone are service marks of Apple Inc. 

Google Play and Android are trademarks of Google Inc.

Wi-Fi is a registered trademark of Wi-Fi Alliance®.