FORDPASS®

The app that lets you earn Points to use toward complimentary maintenance and puts Rewards, Roadside Assistanceb and connectivityc in the palm of your hand.

FORD PICKUP & DELIVERY

It's expert service that comes to you. Whether you're at home, work, school — virtually anywhere — we come to you, take your vehicle to the dealership, then bring it right back. All so you can get on your way.

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FORDPASS REWARDS

EARNING AND REDEEMING POINTS

With FordPass Rewards, earn and redeem Points for many of the things you already do with us, including vehicle service and maintenance. Use these Points as you see fit toward maintenance, future service, accessories and more. The choice is yours.

24/7 ASSISTANCE

PEACE OF MIND WITH FORDPASS

Enjoy peace of mind knowing 24/7 assistance is available with Roadside Assistance and Collision Assistance directly from the FordPass App.

COMPLIMENTARY REMOTE FEATURES

CONNECT & CONTROL YOUR VEHICLE

Access complimentary remote features such as start and stop or set a departure time.

ALERTS AND REPORTING

VEHICLE HEALTH ALERTS

Need an oil change reminder? Vehicle Health Alerts will make sure you always know when your vehicle needs care.

Frequently Asked Questions

Where Can I Use Fordpass to Schedule Service?

You can use FordPass from virtually anywhere to schedule service at your participating local Ford Dealer. Our experienced factory-trained Ford Service technicians know how to care for your vehicle, and they can answer any questions you might have. After all, they are trained by Ford Motor Company.

Why Choose Ford Service for Vehicle Maintenance?

Our factory-trained Ford Service technicians have up-to-date knowledge of your vehicle’s components. We identify your vehicle’s needs, perform service and get you back on the road. If you’re looking for maintenance for your vehicle, we have the team and resources to provide knowledgeable and friendly service.

  1. aModem must be activated within 60 days of purchase and remain active for at least six months. Buyers of non-modem-equipped vehicles will also receive Points for complimentary maintenance a!er enrollment. Visit a participating dealer for details. FordPass App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.
  2. bRoadside Assistance is included for certain owners and available to everyone for a per-service fee. Ford reserves the right to change program details without obligations. Ford Roadside Assistance is a complimentary offering to all Ford owners for up to 5 years or 60,000 miles (from the date of sale), whichever comes first.
  3. cFordPass Connect (optional on select vehicles), the FordPass App and Complimentary Connected Service are required for remote features (see FordPass Terms for details). Connected service and features depend on compatible AT&T network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent operation of connected features. Connected service excludes Wi-Fi hotspot. Remote start: Automatic transmission only.
  4. dVehicle Health Alerts require SYNC® 3 v2.0 or higher and a data connection via a mobile device or FordPass Connect. See SYNC interface, a dealer or a FordGuide for more information.
  5. eFordPass App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.