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FORDPASS®
Seamlessly connect your phone and Ford vehicle
It’s part of You Mode. The convenience of owning a Ford. Made just for you.
Connect. Control. Communicate.
On FordPass Connect-equipped vehicles, use the FordPass App for remote features like start/stop and check your fuel/charge level. And everyone can use features like accessing rewards and finding fuel/charging.
Know Your Vehicle with FordPass
Seek and Find
The FordPass App puts important information, like fuel/charge levels, vehicle health alerts, service history and warranty details, close at hand.
FordPass Electric Vehicle Features
FordPass in an EV World
Use the FordPass App to check your battery charge, control Ford charging stations, precondition your vehicle and more.
FordPass Truck Features
FordPass Helps Get it Done
From new features like available Pro Power Onboard to tried-and-true features like start/stop your engine, the FordPass App helps your Ford truck do even more when equipped with FordPass Connect.
Schedule Service in FordPass
The App Makes it Easy
Need service or maintenance? Use the FordPass App to schedule it at participating dealers. Find the day and time that works best for you, and we’ll take care of it from there.
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FREQUENTLY ASKED QUESTIONS
Select the arrows below to access answers to commonly asked questions
Adding a vehicle to My Vehicles
- Tap “Add Vehicle” on the FordPass® Home screen.
- Locate your VIN. If you don’t know how, follow the “Where is my VIN?” link for help.
- Enter your VIN manually or scan it by tapping on the camera icon.
- To scan, center the VIN inside the corners of the green frame. The app will automatically capture it.
- Tap “Next” and wait for confirmation.
- If the VIN was not captured or entered correctly, try rescanning or manually reentering the VIN.
Download the FordPass® App
For vehicles added to My Vehicles, the FordPass® App will alert you about open Field Service Action and Recall Programs.
- Messages on your Home screen notify you of services and recalls.
- View important notices by tapping on them.
- You can also view notices within messages by tapping on account and then on messages.
- Tap a specific notice for additional information.
The FordPass® Vehicle Controls applet gives you the command and control functionality to:
- Locate a vehicle.
- Unlock/lock a vehicle remotely.
- Start/stop a vehicle remotely.
- Schedule your vehicle to start remotely – once, or on a recurring schedule.
To use Vehicle Controls with FordPass:
- Your vehicle must have FordPass Connect (embedded modem).
- Your vehicle must be added to "My Vehicles" (FordPass Connect vehicle profiles will have a remote icon).
- Your vehicle must be activated.
- aFordPass® App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.
- bRemote Start feature compatible with automatic transmission only. Remote lock/unlock requires power door locks. FordPass Connect (optional on select vehicles), the FordPass App and complimentary Connected Service are required for remote features (see FordPass Terms for details). Connected service and features depend on compatible AT&T network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent operation of connected features. Connected service excludes Wi-Fi hotspot. App Store is a service mark of Apple Inc. Google Play is a trademark of Google LLC.
- cRemote Start feature compatible with automatic transmission only. Remote lock/unlock requires power door locks. FordPass Connect (optional on select vehicles), the FordPass App and complimentary Connected Service are required for remote features (see FordPass Terms for details). Connected service and features depend on compatible AT&T network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent operation of connected features. Connected service excludes Wi-Fi hotspot.
- dWi-Fi® hotspot includes complimentary wireless data trial that begins upon AT&T activation and expires at the end of 3 months or when 3GB of data is used, whichever comes first. To activate, go to www.att.com/ford.
- eVehicle Health Alerts require SYNC® 3 version 2.0 or higher and a data connection via a mobile device or FordPass® Connect. See SYNC interface, a dealer, or a Ford Guide for more information. Aftermarket on-board diagnostic devices may interfere with various vehicle systems, including Vehicle Health Report and 911 Assist®. To avoid interference, remove the device or contact the device maker for more information on compatibility.
- fSee Owner’s Manual for important operating instructions. Remote Start feature compatible with automatic transmission only. FordPass Connect (optional on select vehicles), the FordPass App and complimentary Connected Service are required for remote features (see FordPass Terms for details). Connected service and features depend on compatible AT&T network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent operation of connected features. Connected service excludes Wi-Fi hotspot.
- gMust be enrolled in FordPass® Rewards to receive FordPass Rewards Points. Points are not redeemable for cash and have no monetary value. Point earning and redemption values are approximate and vary by products and services redeemed. See the FordPass® Rewards Program terms and conditions at FordPassRewards.com for information regarding expiration, redemption, forfeiture and other limitations on FordPass Rewards Points.