Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

close Search anytime by typing

Search anytime by typing

Popular on Ford.com

Electric Vehicles
Ranger
Explorer

How do I...

Pay my bill
Update my SYNC
Replace a Part

Skip To Content Ford Home Page

Ford Home Page

Locate Dealer

SUVs & Cars

The Horizon Awaits

Go to SUVs & Cars
- Mustang^®
  
  ¹
- Escape^®
  
  ¹
  
  Hybrid Available
- Bronco Sport^®
  
  ¹
- Bronco^®
  
  ¹
- Explorer^®
  
  ¹
- Mustang Mach-E^®
  
  ¹
  
  All Electric
- Expedition^®
  
  ¹
Trucks & Vans

Quitting Time? No Such Thing.

Go to Trucks & Vans
- Maverick^®
  
  ¹
  
  Hybrid Available
- Ranger^®
  
  ¹
- F-150^®
  
  ¹
  
  Hybrid Available
- Super Duty^®
  
  ¹
- E-Transit^™
  
  ¹
  
  All Electric
- F-150 Lightning^®
  
  ¹
  
  All Electric
- Transit^®
  
  ¹
Electric & Hybrid

Power with a Purpose

Go to Electric & Hybrids
- Mustang Mach-E^®
  
  ¹
  
  All Electric
- F-150 Lightning^®
  
  ¹
  
  All Electric
- E-Transit^™
  
  ¹
  
  All Electric
- Maverick^®
  
  ¹
  
  Hybrid Available
- F-150^®
  
  ¹
  
  Hybrid Available
- Escape^® ST-Line Elite Hybrid
  
  ¹
  
  Hybrid
- Escape^® Plug-in Hybrid
  
  ¹
  
  Plug-In Hybrid
Performance Vehicles

Motorsports, Parts & Clubs

Check out the latest in Performance
- Explorer^®
  
  ¹
- Bronco^® Raptor^®
  
  ¹
- F-150^® Raptor^®
  
  ¹
- Ranger^® Raptor^®
  
  ¹
- Mustang^® GTD
- Ford Mustang^® Dark Horse^™ R
  
  Not Street Legal
- Ford Mustang^® GT3
  
  Not Street Legal
- Ford Mustang^® GT4
  
  Not Street Legal
- Ford GT Mk IV
  
  Not Street Legal
Commercial Vehicles

Works Hard From 9 to Whatever

Go to Ford Pro™
- E-Series Stripped Chassis
  
  ¹
- F-Stripped Chassis
  
  ¹
- E-Series Cutaway
  
  ¹
- Transit^® CC-CA
  
  ¹
- Transit^®
  
  ¹
- Super Duty^®
  
  ¹
- Chassis Cab
  
  ¹
- E-Transit^™
  
  ¹
  
  All Electric
- F-650 - F-750
  
  ¹
Future Vehicles

Moving ahead to move you.

See what’s in the Future at Ford
- Mustang^®
- Mustang^® GTD
Ford BlueCruise

Connected Services

Software Updates

FordPass

Electrification
Build & Price

Search Inventory

Locate Dealer

Experiences

Merchandise

Special Offers

Certified Used

EV Chargers

Parts

Ford Credit

Financing Options

Pre-Qualify
Shop by Category Shop All Categories Go to Support Home Shop by Categories Go to Technology Home Shop by Categories Go to Service & Maintenance Home Shop by Categories Find Your Vehicle
Shop by Popular

Floor Mats

Tonneau Cover

Bed Cover

Splash Guards

Comfort & Convenience
Shop by Vehicle

Additional Links

Bronco

Maverick

F-150

Mustang

Sync

Navigation Update

Software Updates

FordPass App
Support Home

Recalls

Contact Us
Shop by Category Shop All Categories Go to Support Home Shop by Categories Go to Technology Home Shop by Categories Go to Service & Maintenance Home Shop by Categories Find Your Vehicle
Shop by Popular

Floor Mats

Tonneau Cover

Bed Cover

Splash Guards

Comfort & Convenience
Shop by Vehicle

Additional Links

Bronco

Maverick

F-150

Mustang

Sync

Navigation Update

Software Updates

FordPass App
Get more with a Ford Account

Sign in for easier vehicle and accessories shopping, order tracking or to manage your vehicle.

Recent Searches

Suggested Searches

Search History
Locate Dealer
Get more with a Ford Account

Sign in for easier vehicle and accessories shopping, order tracking or to manage your vehicle.
- English
- Spanish

Recent Searches

Suggested Searches

Search History

SUVs & Cars

The Horizon Awaits

Trucks & Vans

Quitting Time? No Such Thing.

Electric & Hybrid

Power with a Purpose

Performance Vehicles

Motorsports, Parts & Clubs

Commercial Vehicles

Works Hard From 9 to Whatever

Future Vehicles

Moving ahead to move you.

Get more with a Ford Account

Recent Searches

Clear

Suggested Searches

Search History

Recent Searches

Suggested Searches

Search History

SUVs & Cars

The Horizon Awaits

Trucks & Vans

Quitting Time? No Such Thing.

Electric & Hybrid

Power with a Purpose

Performance Vehicles

Motorsports, Parts & Clubs

Commercial Vehicles

Works Hard From 9 to Whatever

Future Vehicles

Moving ahead to move you.

Get more with a Ford Account

Recent Searches

Clear

Suggested Searches

Search History

Recent Searches

Suggested Searches

Search History

New Transit® Inventory

Filters

Your Closest Dealers

Model Year

Models

Price Range

Price Range

Powertrain

Engine

Transmission

Drive Configuration

Engine

Transmission

Drive Configuration

Interior Color

Exterior Features

Wheel Type

Wheel Type

Cab & Box

Cab Style

Cab Style

Exact Matches (4)

Get Help From Local Dealer