Contact Us

At Ford Motor Company, we are committed to making our website accessible for all of our site visitors. In addition to the improvements we have completed, our teams continue to work dedicatedly to ensure our website content is accessible so that our site visitors have the best possible experience.

TTY/TDD users, please contact customer support using the Telecommunication Relay Service by dialing 711.

For specific website questions or accessibility issues with PDF documents, please contact customer support with the website link of the document you are unable to access and one of our agents will assist you.

CUSTOMER SUPPORT

The goal of Ford Accessibility is to make it easier for people with diverse abilities to get on the road. That's why we offer a wide variety of features and adaptable vehicles to meet different needs, budgets, and personalities.

Text directly with a real human. Our Ford Advisors are available 24/7 to assist with onboarding, charging, software updates, and every question you have about your electric vehicle*. Learn more about the 24/7 Live Support program.

^{*Available only for Ford F-150 Lightning® and Mustang Mach-E® owners. Message and Data Rates May Apply. By texting, you agree to receive text messages. Text HELP for information. Text STOP to cancel. Privacy Policy at www.ford.com/help/privacy/. Customer must agree to terms and opt-in to phone and text communications for 24/7 Live Support and proactive charging support. Not available on select holidays. See your Ford dealer for details.}

Locate your nearest Ford dealership for sales and service.