Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  3,252 results
                  Expedition 2018-2024 All-Weather 3rd Row Floor Mat

                  Expedition 2018-2024 All-Weather 3rd Row Floor Mat

                  SKU: JL1Z7813182AA

                  $100.00

                  Shipping: Ships by Aug 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 2pc Rear Pair Molded Splash Guards

                  Bronco 2021-2025 2pc Rear Pair Molded Splash Guards

                  SKU: M2DZ16A550BB

                  $60.00

                  Shipping: Ships by Aug 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Mach-E 2021-2025 UVS 100 Custom Sunscreen

                  Mustang Mach-E 2021-2025 UVS 100 Custom Sunscreen

                  SKU: VLJ8Z78519A02A

                  $109.00

                  Shipping: Ships by Aug 16
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 Pivot Side Storage Box LH Drivers Side by RealTruck Advantage®

                  F-150 2015-2025 Pivot Side Storage Box LH Drivers Side by RealTruck Advantage®

                  SKU: VFL3Z17N004D

                  $239.00

                  Shipping: Ships by Aug 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2020-2025 All-Weather 3rd Row Bench Seat Floor Mat

                  Explorer 2020-2025 All-Weather 3rd Row Bench Seat Floor Mat

                  SKU: LB5Z7813182BA

                  $100.00

                  Shipping: Ships by Aug 16
                  Pickup: Free at Dealer
                  Add to Cart
                  4Knines Pet Rear Seat Cover

                  4Knines Pet Rear Seat Cover

                  SKU: VNZ6Z1863812A

                  $159.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2020-2024 Cargo Area Liner

                  Escape 2020-2024 Cargo Area Liner

                  SKU: LJ6Z6111600AA

                  $130.00

                  Shipping: Ships by Aug 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 2pc Rear Pair Molded Splash Guards

                  Maverick 2022-2025 2pc Rear Pair Molded Splash Guards

                  SKU: NZ6Z16A550BA

                  $60.00

                  Shipping: Ships by Aug 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco and Bronco Sport First Aid Safety Kit

                  Bronco and Bronco Sport First Aid Safety Kit

                  SKU: VM1PZ19F515H

                  $49.00

                  Shipping: Ships by Aug 16
                  Pickup: Free at Dealer
                  Add to Cart
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