Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  2015-2023 Super 8.8" IRS RING AND PINION INSTALLATION KIT

                  2015-2023 Super 8.8" IRS RING AND PINION INSTALLATION KIT

                  SKU: M4210B3

                  $200.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1968-1987 Exhaust Valve

                  Mustang 1968-1987 Exhaust Valve

                  SKU: M6505A429

                  $22.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2024 BRONCO 17" X 8.5" WHEEL KIT - MATTE BLACK

                  2021-2024 BRONCO 17" X 8.5" WHEEL KIT - MATTE BLACK

                  SKU: M1007KP1785MB

                  $1,705.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Big Block 655 HP Crate Engine Rear Sump Pan

                  Big Block 655 HP Crate Engine Rear Sump Pan

                  SKU: M6007572DR

                  $19,750.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  BRONCO 17" X 8.5" METHOD WHEEL + CENTER CAP - BRONZE

                  BRONCO 17" X 8.5" METHOD WHEEL + CENTER CAP - BRONZE

                  SKU: M1007KM1785KB

                  $1,875.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  PAC 1219X Beehive Valve Spring set of 16

                  PAC 1219X Beehive Valve Spring set of 16

                  SKU: M65131219X

                  $315.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1968-1997 Roller Camshaft Bearings

                  Mustang 1968-1997 Roller Camshaft Bearings

                  SKU: M6261A460

                  $72.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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                  Mustang 2015-2021 5.2L Intake Valve Light Weight

                  Mustang 2015-2021 5.2L Intake Valve Light Weight

                  SKU: M6507M52

                  $150.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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                  BRONCO 2.7L ECOBOOST PERFORMANCE CALIBRATION

                  BRONCO 2.7L ECOBOOST PERFORMANCE CALIBRATION

                  SKU: M9603B27

                  $850.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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