Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  2015-2024 F-150 22" x 9.5" SINISTER BRONZE SINGLE WHEEL

                  2015-2024 F-150 22" x 9.5" SINISTER BRONZE SINGLE WHEEL

                  SKU: M1007S2295SB

                  $410.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  2024-2025 MUSTANG DARK HORSE RADIATOR W/ FAN

                  2024-2025 MUSTANG DARK HORSE RADIATOR W/ FAN

                  SKU: M8005DH

                  $525.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1986-1993 Black Satin Valve Covers

                  Mustang 1986-1993 Black Satin Valve Covers

                  SKU: M6000J302R

                  $290.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT 2005-2010 High Lift Hot Rod Cam Set

                  Mustang GT 2005-2010 High Lift Hot Rod Cam Set

                  SKU: M65503V

                  $1,160.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  7.3L VALVETRAIN KIT - PUSHRODS, ROCKERS, LIFTERS

                  7.3L VALVETRAIN KIT - PUSHRODS, ROCKERS, LIFTERS

                  SKU: M6501SD73

                  $550.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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                  GEN 4X COYOTE CONTROL PACK W/18-20 10R80

                  GEN 4X COYOTE CONTROL PACK W/18-20 10R80

                  SKU: M6017M50HAB

                  $2,730.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  2025+ BRONCO TPMS WITH ACTIVATION TOOL KIT

                  2025+ BRONCO TPMS WITH ACTIVATION TOOL KIT

                  SKU: M1180D

                  $290.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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                  Mustang 1996-2004 4.6L 4V Head Changing Kit

                  Mustang 1996-2004 4.6L 4V Head Changing Kit

                  SKU: M6067T46

                  $205.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  BOSS 302 ENGINE BLOCK

                  BOSS 302 ENGINE BLOCK

                  SKU: M6010BOSS302

                  $2,500.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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