Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ford Large Soft-Sided Folding Cargo Organizer

                  Ford Large Soft-Sided Folding Cargo Organizer

                  SKU: HE5Z78115A00A

                  $105.00

                  Shipping: Ships by Aug 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Supercrew Side Window Deflectors - Low Profile, Smoke by Husky Liners®

                  Supercrew Side Window Deflectors - Low Profile, Smoke by Husky Liners®

                  SKU: VML3Z18246K

                  $109.00

                  Shipping: Ships by Aug 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 4.5ft Bed Mat

                  Maverick 2022-2025 4.5ft Bed Mat

                  SKU: NZ6Z99112A15B

                  $170.00

                  Shipping: Ships by Aug 26
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Hood Deflector - Smoke

                  F-150 2021-2025 Hood Deflector - Smoke

                  SKU: ML3Z16C900A

                  $115.00

                  Shipping: Ships by Aug 26
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 Bed Mat
                  colorblack

                  F-150 2015-2025 Bed Mat

                  SKU: ML3Z99112A15A

                  $190.00

                  -

                  $230.00

                  Shipping: Ships by Aug 26
                  Pickup: Free at Dealer
                  View details
                  Mustang 2015-2025 UVS100 Custom Sunscreen

                  Mustang 2015-2025 UVS100 Custom Sunscreen

                  SKU: VJR3Z78519A02A

                  $109.00

                  Shipping: Ships by Aug 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Mach-E 2021-2025 Cargo Area Liner

                  Mustang Mach-E 2021-2025 Cargo Area Liner

                  SKU: MJ8Z58047A74AA

                  $160.00

                  Shipping: Ships by Aug 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2026 UVS100® Custom Sunscreen

                  Super Duty 2023-2026 UVS100® Custom Sunscreen

                  SKU: VPC3Z78519A02A

                  $109.00

                  Shipping: Ships by Aug 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Premium 4pc Locking Bed Cleat Kit

                  Premium 4pc Locking Bed Cleat Kit

                  SKU: HL3Z99000A64A

                  $110.00

                  Shipping: Ships by Aug 26
                  Pickup: Free at Dealer
                  Add to Cart
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