Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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31 resultsfor "Work"

Portable Mini Fridge Freezer

Portable Mini Fridge Freezer

SKU: VLL3Z19J316A

$759.00

Shipping: Ships by Jun 18

Pickup: Free at Dealer

Add to Cart

Maverick 2022-2025 Console Vault Rear Floor In-Vehicle Safe

Maverick 2022-2025 Console Vault Rear Floor In-Vehicle Safe

SKU: VNZ6Z9906202B

$439.00

Shipping: Ships by Jun 18

Pickup: Free at Dealer

Add to Cart

Maverick 2022-2025 Lumen TouchLink Capacitive Touch LED Lamps Bed Light 2pc Set

Maverick 2022-2025 Lumen TouchLink Capacitive Touch LED Lamps Bed Light 2pc Set

SKU: VNZ6Z13E754B

$199.00

Shipping: Ships by Jun 18

Pickup: Free at Dealer

Add to Cart

Maverick 2022-2025 Undercover Right Hand Side Pivot Storage Box

Maverick 2022-2025 Undercover Right Hand Side Pivot Storage Box

SKU: VNZ6Z17N004B

$239.00

Shipping: Ships by Jun 18

Pickup: Free at Dealer

Add to Cart

28 - 31 of 31 results