Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang GT 2005-2014 14" SVT Brake Upgrade Kit

                  Mustang GT 2005-2014 14" SVT Brake Upgrade Kit

                  SKU: M2300S

                  $1,805.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1996-2021 Exhaust Valve 302/351W

                  Mustang 1996-2021 Exhaust Valve 302/351W

                  SKU: M6505B304

                  $28.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance License Plate Frame-Black Stainless Steel

                  Ford Performance License Plate Frame-Black Stainless Steel

                  SKU: M1828SS304BK

                  $40.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Tube Door Pull Strap

                  Bronco Tube Door Pull Strap

                  SKU: M19008BTDP

                  $25.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018-2020 Case of Ford Racing High Performance Oil Filters

                  Mustang 2018-2020 Case of Ford Racing High Performance Oil Filters

                  SKU: M6731FL820

                  $235.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger Ford Performance Off-Road Bumper By ARB

                  Ranger Ford Performance Off-Road Bumper By ARB

                  SKU: M17757R1F

                  $495.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1986-2014 8.8" 3.55 Ring Gear and Pinion

                  Mustang 1986-2014 8.8" 3.55 Ring Gear and Pinion

                  SKU: M420988355

                  $280.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2023 Gloss Black 17" x 7" Wheel Kit

                  Bronco Sport 2021-2023 Gloss Black 17" x 7" Wheel Kit

                  SKU: M1007KBS17GB

                  $1,310.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT 1994-2004 Rear Brake Bracket Upgrade Kit

                  Mustang GT 1994-2004 Rear Brake Bracket Upgrade Kit

                  SKU: M2300M

                  $505.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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