Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2011-2015 5.0/5.2L Coyote High Performance Lash Adjusters

                  Mustang 2011-2015 5.0/5.2L Coyote High Performance Lash Adjusters

                  SKU: M6500M50R

                  $475.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  FP350S EPAS STEERING RACK

                  FP350S EPAS STEERING RACK

                  SKU: M3504FP350S

                  $875.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT 2015-2017 5.0L Touring Muffler Kit with Chrome Tips

                  Mustang GT 2015-2017 5.0L Touring Muffler Kit with Chrome Tips

                  SKU: M5230M8TC

                  $1,075.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  2024-2025 MUSTANG 5.0L SPORT ACTIVE CAT-BACK - CHROME TIP

                  2024-2025 MUSTANG 5.0L SPORT ACTIVE CAT-BACK - CHROME TIP

                  SKU: M5200M5SC

                  $3,000.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Small Block High Torque Mini Starter

                  Small Block High Torque Mini Starter

                  SKU: M11000MT164

                  $435.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1964-1986 Graphite Intake Gasket for STD Port 302/351W

                  Mustang 1964-1986 Graphite Intake Gasket for STD Port 302/351W

                  SKU: M9439G50

                  $17.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  BRONCO M210 FRONT DRIVE UNIT 4.88 RATIO

                  BRONCO M210 FRONT DRIVE UNIT 4.88 RATIO

                  SKU: M3002488BF

                  $3,040.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
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                  351W Oil Pump Drive Shaft

                  351W Oil Pump Drive Shaft

                  SKU: M6605A341

                  $44.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2025 BRONCO 2.7L SPORT TUNED AXLE-BACK EXHAUST - BLACK CHROME TIPS

                  2021-2025 BRONCO 2.7L SPORT TUNED AXLE-BACK EXHAUST - BLACK CHROME TIPS

                  SKU: M5230BR7SB

                  $1,390.00

                  Pickup Required
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