Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Bronco 2021-2023 M210 Front Drive Unit 4.70 Ratio

                  Bronco 2021-2023 M210 Front Drive Unit 4.70 Ratio

                  SKU: M3002470BF

                  $2,025.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  7.3L ROLLER ROCKERS - SET OF (16)

                  7.3L ROLLER ROCKERS - SET OF (16)

                  SKU: M6564SD7316

                  $195.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
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                  Mustang 1968-1997 Crankshaft Damper

                  Mustang 1968-1997 Crankshaft Damper

                  SKU: M6316A460

                  $440.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
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                  High Performance Hydraulic Roller Cam Lifters

                  High Performance Hydraulic Roller Cam Lifters

                  SKU: M6500R302H

                  $495.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
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                  Mustang 2017-2021 5.2L Predator Roller Finger Follower Kit

                  Mustang 2017-2021 5.2L Predator Roller Finger Follower Kit

                  SKU: M6564M52A

                  $600.00

                  Shipping: More inventory coming soon
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                  Mustang 1979-1995 460 Engine Swap Oil Pan Kit

                  Mustang 1979-1995 460 Engine Swap Oil Pan Kit

                  SKU: M6675A460

                  $320.00

                  Shipping: More inventory coming soon
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                  Mustang 1986-1995 EFI Heat Spacer .5" Cobra Intake

                  Mustang 1986-1995 EFI Heat Spacer .5" Cobra Intake

                  SKU: M9486A52

                  $105.00

                  Shipping: Ships by May 19
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                  TVS-1734 VALVE SPRING (1)

                  TVS-1734 VALVE SPRING (1)

                  SKU: M651317341

                  $22.00

                  Shipping: Ships by May 19
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                  BRONCO 17" X 8.5" METHOD WHEEL + CENTER CAP - BLACK

                  BRONCO 17" X 8.5" METHOD WHEEL + CENTER CAP - BLACK

                  SKU: M1007KM1785KMB

                  $1,875.00

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