Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 1964-2020 4.6/5.0/5.4L Modular Bellhousing

                  Mustang 1964-2020 4.6/5.0/5.4L Modular Bellhousing

                  SKU: M6392M46

                  $730.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  2015-2017 COYOTE 5.0L MANUAL TRANSMISSION CONTROL PACK

                  2015-2017 COYOTE 5.0L MANUAL TRANSMISSION CONTROL PACK

                  SKU: M6017504V

                  $2,635.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  BRONCO/RANGER M220 REAR RING AND PINION 5.38 RATIO

                  BRONCO/RANGER M220 REAR RING AND PINION 5.38 RATIO

                  SKU: M4209538

                  $370.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang SVT 1979-2017 Ford Performance Center Cap

                  Mustang SVT 1979-2017 Ford Performance Center Cap

                  SKU: M1096N

                  $31.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  BRONCO M210 FDU UPGRADE KIT 5.38 RATIO

                  BRONCO M210 FDU UPGRADE KIT 5.38 RATIO

                  SKU: M3001538KIT

                  $1,545.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Benda Pinion Seal 9" Axle

                  Benda Pinion Seal 9" Axle

                  SKU: M4676A111

                  $21.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2005-2014 Six Piston 15" Brake Upgrade Kit

                  Mustang 2005-2014 Six Piston 15" Brake Upgrade Kit

                  SKU: M2300T

                  $3,270.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  GEN 4 COYOTE 5.0L ROAD RACE OIL PUMP PICK-UP TUBE

                  GEN 4 COYOTE 5.0L ROAD RACE OIL PUMP PICK-UP TUBE

                  SKU: M6622M50DRR

                  $385.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
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                  Bronze Valve Guide Kit

                  Bronze Valve Guide Kit

                  SKU: M6510XRBVG

                  $44.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
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