Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 1999-2014 60 LB/HR Fuel Injector Set

                  Mustang 1999-2014 60 LB/HR Fuel Injector Set

                  SKU: M9593LU60

                  $725.00

                  Shipping: Ships by Jun 18
                  Pickup: Free at Dealer
                  Add to Cart
                  2022-2025 BRONCO RAPTOR CARBON FIBER REAR FENDER FLARE SET-MATTE

                  2022-2025 BRONCO RAPTOR CARBON FIBER REAR FENDER FLARE SET-MATTE

                  SKU: M16268BMR

                  $6,060.00

                  Shipping: Ships by Jun 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018-2023 EcoBoost Perf Calibration

                  Mustang 2018-2023 EcoBoost Perf Calibration

                  SKU: M9603M4CA

                  $935.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  2022-2025 TRANSIT 16"x6.5" WHEEL KIT - MATTE BLACK

                  2022-2025 TRANSIT 16"x6.5" WHEEL KIT - MATTE BLACK

                  SKU: M1007KT16MB

                  $1,855.00

                  Shipping: Ships by Jun 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT 2005-2014 Coupe Assembled Handling Pack

                  Mustang GT 2005-2014 Coupe Assembled Handling Pack

                  SKU: MFR3AMGTA

                  $2,120.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT Coupe 2005-2014 Sway Bar Kit

                  Mustang GT Coupe 2005-2014 Sway Bar Kit

                  SKU: M5490A

                  $535.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  18" Black Machined Face Wheel Kit

                  18" Black Machined Face Wheel Kit

                  SKU: M1007KDC18X8BMF

                  $760.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  BRONCO 17"X8.5" WELD WHEEL KIT - BLACK

                  BRONCO 17"X8.5" WELD WHEEL KIT - BLACK

                  SKU: M1007KW1785BL

                  $1,720.00

                  Shipping: Ships by Jun 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1964-1973 351 Front T-Sump Racing Oil Pan

                  Mustang 1964-1973 351 Front T-Sump Racing Oil Pan

                  SKU: M6675FT351

                  $975.00

                  Shipping: Ships by Jun 18
                  Pickup: Free at Dealer
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