Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  2021-2025 Bronco Classic Script Fender Badge Kit - Gloss Black

                  2021-2025 Bronco Classic Script Fender Badge Kit - Gloss Black

                  SKU: M1447BSGS

                  $60.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Mustang 2018-2023 EcoBoost Perf Calibration

                  Mustang 2018-2023 EcoBoost Perf Calibration

                  SKU: M9603M4CA

                  $935.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  2022-2025 TRANSIT 16"x6.5" WHEEL KIT - MATTE BLACK

                  2022-2025 TRANSIT 16"x6.5" WHEEL KIT - MATTE BLACK

                  SKU: M1007KT16MB

                  $1,855.00

                  Shipping: Ships by May 14
                  Pickup: Free at Dealer
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                  BRONCO 2021-2023 RED BEAD LOCK TRIM RING KIT

                  BRONCO 2021-2023 RED BEAD LOCK TRIM RING KIT

                  SKU: M1021KBLR

                  $730.00

                  Shipping: More inventory coming soon
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                  Mustang 1985-1993 351W Engine Swap Accessory Drive Kits

                  Mustang 1985-1993 351W Engine Swap Accessory Drive Kits

                  SKU: M8511A351

                  $55.00

                  Shipping: Ships by May 14
                  Pickup: Free at Dealer
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                  Mustang 1964-1973 351 Front T-Sump Racing Oil Pan

                  Mustang 1964-1973 351 Front T-Sump Racing Oil Pan

                  SKU: M6675FT351

                  $975.00

                  Shipping: Ships by May 14
                  Pickup: Free at Dealer
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                  FPP BRONCO PREMIUM 60OZ FLOOR MAT SET - BLACK

                  FPP BRONCO PREMIUM 60OZ FLOOR MAT SET - BLACK

                  SKU: M13086B60

                  $195.00

                  Shipping: Ships by May 14
                  Pickup: Free at Dealer
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                  2021-2023 BRONCO 2.7L SPORT TUNED AXLE-BACK EXHAUST - CHROME TIPS

                  2021-2023 BRONCO 2.7L SPORT TUNED AXLE-BACK EXHAUST - CHROME TIPS

                  SKU: M5230BR7SC

                  $1,390.00

                  Pickup Required
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                  Mustang GT 2015-2017 5.0L Cat-Back Touring Exhaust System with Black Chrome Tips

                  Mustang GT 2015-2017 5.0L Cat-Back Touring Exhaust System with Black Chrome Tips

                  SKU: M5200M8TB

                  $1,860.00

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