Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  MUSTANG 5.0L SPORT NON-ACTIVE W/VALANCE-BLACK TIP

                  MUSTANG 5.0L SPORT NON-ACTIVE W/VALANCE-BLACK TIP

                  SKU: M5200M5SBV

                  $3,000.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2022 Ford Performance by WARN® Winch Kit

                  Bronco 2021-2022 Ford Performance by WARN® Winch Kit

                  SKU: M1821B

                  $1,050.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1964-1995 HI-Performance Engine Gasket Set

                  Mustang 1964-1995 HI-Performance Engine Gasket Set

                  SKU: M6003A50

                  $175.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2023 Street Sway Bar and Spring Kit

                  Mustang 2015-2023 Street Sway Bar and Spring Kit

                  SKU: M5700MA

                  $1,160.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2023 Tube Door Kit

                  Bronco 4Dr 2021-2023 Tube Door Kit

                  SKU: M19008BTD4

                  $2,500.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2024 BRONCO 17" X 8.0" WHEEL KIT -MATTE BLACK

                  2021-2024 BRONCO 17" X 8.0" WHEEL KIT -MATTE BLACK

                  SKU: M1007KP1780MB

                  $1,635.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  2022-2025 BRONCO RAPTOR CARBON FIBER FENDER VENT SET-GLOSS

                  2022-2025 BRONCO RAPTOR CARBON FIBER FENDER VENT SET-GLOSS

                  SKU: M16026BG

                  $1,250.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2023 Red Tow Hook Pair

                  Super Duty 2017-2023 Red Tow Hook Pair

                  SKU: M18954SDR

                  $195.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Cobra 2020-2021 7.3L Gas Engine Valve Cover Kit

                  Ford Cobra 2020-2021 7.3L Gas Engine Valve Cover Kit

                  SKU: M6582SD73

                  $165.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
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