Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  MUSTANG PERFORMANCE PACK SPOILER W/ GURNEY FLAP

                  MUSTANG PERFORMANCE PACK SPOILER W/ GURNEY FLAP

                  SKU: M16600S65PPG

                  $975.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  2024-2025 F-150 22" x 9.5" WHEEL KIT - BLACK W/ MACHINED FACE

                  2024-2025 F-150 22" x 9.5" WHEEL KIT - BLACK W/ MACHINED FACE

                  SKU: M1007KS2295BA

                  $1,905.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2025 F-150 RAPTOR CARBON FIBER APPEARANCE KIT - MATTE

                  2021-2025 F-150 RAPTOR CARBON FIBER APPEARANCE KIT - MATTE

                  SKU: M16600KFM

                  $4,995.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  ARB Dual Portable Air Compressor

                  ARB Dual Portable Air Compressor

                  SKU: M1830DAC

                  $975.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  18" Black Machined Face Wheel Kit

                  18" Black Machined Face Wheel Kit

                  SKU: M1007KDC18X8BMF

                  $760.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  2022-2025 TRANSIT 16"x6.5" WHEEL KIT - MATTE BLACK

                  2022-2025 TRANSIT 16"x6.5" WHEEL KIT - MATTE BLACK

                  SKU: M1007KT16MB

                  $1,855.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT Coupe 2005-2014 Sway Bar Kit

                  Mustang GT Coupe 2005-2014 Sway Bar Kit

                  SKU: M5490A

                  $535.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  2022-2025 BRONCO RAPTOR CARBON FIBER REAR FENDER FLARE SET-MATTE

                  2022-2025 BRONCO RAPTOR CARBON FIBER REAR FENDER FLARE SET-MATTE

                  SKU: M16268BMR

                  $6,060.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
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                  2021-2024 BRONCO 17" X 8.5" WHEEL KIT - OXFORD WHITE

                  2021-2024 BRONCO 17" X 8.5" WHEEL KIT - OXFORD WHITE

                  SKU: M1007KP1785W

                  $1,735.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
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