Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Case of 12 Ford Racing High Performance Oil Filters

                  Case of 12 Ford Racing High Performance Oil Filters

                  SKU: M6731FL1A

                  $230.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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                  Mustang 1985-2004 8.8" Axle Installation Kit

                  Mustang 1985-2004 8.8" Axle Installation Kit

                  SKU: M4050B

                  $52.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Mustang 1979-2004 Front/Rear Spring Kits

                  Mustang 1979-2004 Front/Rear Spring Kits

                  SKU: M5300G

                  $360.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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                  FORD RACING LOGO STAMPED STEEL VALVE COVERS BLACK CRINKLE FINISH

                  FORD RACING LOGO STAMPED STEEL VALVE COVERS BLACK CRINKLE FINISH

                  SKU: 302072

                  $140.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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                  Mustang 1964-1995 HI-Performance Engine Gasket Set

                  Mustang 1964-1995 HI-Performance Engine Gasket Set

                  SKU: M6003A50

                  $175.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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                  FORD RACING 289-351 SLANT EDGE VALVE COVER GRAY

                  FORD RACING 289-351 SLANT EDGE VALVE COVER GRAY

                  SKU: 302137

                  $380.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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                  Powered by Ford Classic Fender Badge

                  Powered by Ford Classic Fender Badge

                  SKU: M16098PBF

                  $155.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Mustang 1964-1995 302/351W Intake Manifold Gasket

                  Mustang 1964-1995 302/351W Intake Manifold Gasket

                  SKU: M9439A50

                  $83.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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                  WARN Epic D-Ring Shackle

                  WARN Epic D-Ring Shackle

                  SKU: M1830EDS

                  $65.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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