Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  7 results
                  M14 X 1.5 BLACK SECURITY LUG NUT KIT OF 4

                  M14 X 1.5 BLACK SECURITY LUG NUT KIT OF 4

                  SKU: M1A043A

                  $65.00

                  Shipping: Ships by Dec. 12
                  Pickup: Free at Dealer
                  M14 x 1.5 BLACK LUG NUT VEHICLE KIT OF 20

                  M14 x 1.5 BLACK LUG NUT VEHICLE KIT OF 20

                  SKU: M1012KMB

                  $195.00

                  Shipping: Ships by Dec. 12
                  Pickup: Free at Dealer
                  M14 x 1.5 BLACK LUG NUT WHEEL KIT OF 5

                  M14 x 1.5 BLACK LUG NUT WHEEL KIT OF 5

                  SKU: M1012MB

                  $55.00

                  Shipping: Ships by Dec. 12
                  Pickup: Free at Dealer
                  FORD PERFORMANCE DECAL SET

                  FORD PERFORMANCE DECAL SET

                  SKU: M1820FPBED

                  $55.00

                  Shipping: Ships by Dec. 12
                  Pickup: Free at Dealer
                  2022-2024 MAVERICK CHASE RACK

                  2022-2024 MAVERICK CHASE RACK

                  SKU: M19007MV

                  $750.00

                  Pickup Required
                  Pickup: Free at Dealer
                  2022 MAVERICK 2.0L SPORT EXHAUST - BLACK

                  2022 MAVERICK 2.0L SPORT EXHAUST - BLACK

                  SKU: M5200MVB

                  $995.00

                  Shipping: Ships by Dec. 12
                  Pickup: Free at Dealer
                  2022 MAVERICK 2.0L SPORT EXHAUST - CHROME

                  2022 MAVERICK 2.0L SPORT EXHAUST - CHROME

                  SKU: M5200MVC

                  $995.00

                  Shipping: Ships by Dec. 12
                  Pickup: Free at Dealer
                  1
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