Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2018-2021 87mm Bullitt Throttle Body

                  Mustang 2018-2021 87mm Bullitt Throttle Body

                  SKU: M9926M50B

                  $305.00

                  Shipping: Ships by Jun 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT 2018-2023 5.0L Cat-Back Touring Exhaust System with Chrome Tips

                  Mustang GT 2018-2023 5.0L Cat-Back Touring Exhaust System with Chrome Tips

                  SKU: M5200M8TCA

                  $2,145.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  2015-2016 6.7L DIESEL TURBO KIT

                  2015-2016 6.7L DIESEL TURBO KIT

                  SKU: MTURBO67

                  $3,550.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Mustang 2018-2021 GEN 3 Coyote 5.0L Cylinder Head RH

                  Mustang 2018-2021 GEN 3 Coyote 5.0L Cylinder Head RH

                  SKU: M6049M50B

                  $1,145.00

                  Shipping: Ships by Jun 10
                  Pickup: Free at Dealer
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                  2021-2025 F-150 2.7L, 3.5L & 5.0L F-150 EXTREME EXHAUST - BLACK - SIDE EXIT

                  2021-2025 F-150 2.7L, 3.5L & 5.0L F-150 EXTREME EXHAUST - BLACK - SIDE EXIT

                  SKU: M5200FEBS

                  $1,745.00

                  Shipping: Ships by Jun 10
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                  Mustang SVT 1996-2011 5.4L Modular Rocker Arm Set

                  Mustang SVT 1996-2011 5.4L Modular Rocker Arm Set

                  SKU: M6529MSVT

                  $375.00

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                  7.3L GAS ENGINE RACE BLOCK

                  7.3L GAS ENGINE RACE BLOCK

                  SKU: M6010SD73R

                  $1,925.00

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                  Mustang 1964-1979 535HP Boss Crate Engine-Z2 Heads Front Sump Pan

                  Mustang 1964-1979 535HP Boss Crate Engine-Z2 Heads Front Sump Pan

                  SKU: M6007Z2427FFT

                  $13,000.00

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                  C6 A.T Dipstick/Tube

                  C6 A.T Dipstick/Tube

                  SKU: M6750E303

                  $44.00

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