Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 1964-1979 535HP Boss Crate Engine-Z2 Heads Front Sump Pan

                  Mustang 1964-1979 535HP Boss Crate Engine-Z2 Heads Front Sump Pan

                  SKU: M6007Z2427FFT

                  $13,000.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2025 F-150 2.7L, 3.5L & 5.0L F-150 EXTREME EXHAUST - BLACK - SIDE EXIT

                  2021-2025 F-150 2.7L, 3.5L & 5.0L F-150 EXTREME EXHAUST - BLACK - SIDE EXIT

                  SKU: M5200FEBS

                  $1,745.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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                  Mustang 1979-1995 Distributor Hold-Down Clamp

                  Mustang 1979-1995 Distributor Hold-Down Clamp

                  SKU: M12270A302

                  $11.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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                  Mustang 5.0L Coyote/7.3L Gas Automatic Transmission Flexplate Bolts

                  Mustang 5.0L Coyote/7.3L Gas Automatic Transmission Flexplate Bolts

                  SKU: M6379M50A

                  $39.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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                  COYOTE CAST IRON RACE BLOCK

                  COYOTE CAST IRON RACE BLOCK

                  SKU: M6010M50X

                  $5,300.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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                  MUSTANG 5.0L TOURING NON-ACTIVE W/GT VALANCE - CHROME TIP

                  MUSTANG 5.0L TOURING NON-ACTIVE W/GT VALANCE - CHROME TIP

                  SKU: M5200M5TCV

                  $2,880.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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                  2024-2025 MUSTANG 2.3L SPORT ACTIVE AXLE-BACK - CHROME TIP

                  2024-2025 MUSTANG 2.3L SPORT ACTIVE AXLE-BACK - CHROME TIP

                  SKU: M5230M2SC

                  $1,575.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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                  F-150 2013-2016 3.5L Twin Turbo Upgrade Kit

                  F-150 2013-2016 3.5L Twin Turbo Upgrade Kit

                  SKU: M943835TA

                  $3,160.00

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                  FORD SLANT EDGE BREATHER POLISHED

                  FORD SLANT EDGE BREATHER POLISHED

                  SKU: 302438

                  $50.00

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