Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 Raptor & Bronco Raptor RIGID® Off-Road Driving Lamp Upgrade

                  F-150 Raptor & Bronco Raptor RIGID® Off-Road Driving Lamp Upgrade

                  SKU: M15200RDL

                  $375.00

                  Shipping: Ships by Jun 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1964-1995 Ford Racing 9mm Spark Plug Wire Set

                  Mustang 1964-1995 Ford Racing 9mm Spark Plug Wire Set

                  SKU: M12259C302

                  $67.00

                  Shipping: Ships by Jun 4
                  Pickup: Free at Dealer
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                  Ford GT Battery Charger Kit - US Spec

                  Ford GT Battery Charger Kit - US Spec

                  SKU: M10665A

                  $420.00

                  Shipping: Ships by Jun 4
                  Pickup: Free at Dealer
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                  Mustang 2016-2017 5.0L Coyote Engine Ignition Coil Set

                  Mustang 2016-2017 5.0L Coyote Engine Ignition Coil Set

                  SKU: M12029M50E

                  $350.00

                  Shipping: Ships by Jun 4
                  Pickup: Free at Dealer
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                  Mustang 1996-2021 5.0L Coyote and Modular Engines High-Torque Mini Starter

                  Mustang 1996-2021 5.0L Coyote and Modular Engines High-Torque Mini Starter

                  SKU: M11000C50

                  $330.00

                  Shipping: Ships by Jun 4
                  Pickup: Free at Dealer
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                  Mustang 1964-1995 Ford Racing 9mm Spark Plug Wire Set

                  Mustang 1964-1995 Ford Racing 9mm Spark Plug Wire Set

                  SKU: M12259M302

                  $67.00

                  Shipping: Ships by Jun 4
                  Pickup: Free at Dealer
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                  Mustang 1964-1973 Ford Racing 9mm Spark Plug Wire Set

                  Mustang 1964-1973 Ford Racing 9mm Spark Plug Wire Set

                  SKU: M12259R460

                  $67.00

                  Shipping: Ships by Jun 4
                  Pickup: Free at Dealer
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                  Mustang 2018-2020 Ford Performance 47 LB/HR Fuel Injector Set

                  Mustang 2018-2020 Ford Performance 47 LB/HR Fuel Injector Set

                  SKU: M9593G302

                  $435.00

                  Shipping: Ships by Jun 4
                  Pickup: Free at Dealer
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                  FORD RACING WIRE LOOM HOLDER; 4-WIRE

                  FORD RACING WIRE LOOM HOLDER; 4-WIRE

                  SKU: 302636

                  $23.00

                  Shipping: Ships by Jun 4
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