Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Chassis

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                  2021-2025 F-150 FORD PERFORMANCE OFF-ROAD SUSPENSION

                  2021-2025 F-150 FORD PERFORMANCE OFF-ROAD SUSPENSION

                  SKU: M18000F15BA

                  $1,805.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2023 Performance Pack 6-Piston Front Brake Kit

                  Mustang 2015-2023 Performance Pack 6-Piston Front Brake Kit

                  SKU: M2300V

                  $2,020.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  2024-2025 F-150 AND 2023-2024 SUPER DUTY TPMS SENSOR AND ACTIVATION TOOL KIT

                  2024-2025 F-150 AND 2023-2024 SUPER DUTY TPMS SENSOR AND ACTIVATION TOOL KIT

                  SKU: M1180433MHZ

                  $145.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  2023-2024 SUPER DUTY 18" X 8" MATTE BLACK WHEEL KIT

                  2023-2024 SUPER DUTY 18" X 8" MATTE BLACK WHEEL KIT

                  SKU: M1007K1808SD2

                  $1,340.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  2021-2025 BRONCO BEADLOCK TRIM RING KIT - GRAY

                  2021-2025 BRONCO BEADLOCK TRIM RING KIT - GRAY

                  SKU: M1021KBLG

                  $1,025.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  BRONCO 17" X 8.5" METHOD WHEEL + CENTER CAP - GRAY

                  BRONCO 17" X 8.5" METHOD WHEEL + CENTER CAP - GRAY

                  SKU: M1007KM1785KG

                  $1,875.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2005-2014 Coupe Dynamic Strut/Shock Kit

                  Mustang 2005-2014 Coupe Dynamic Strut/Shock Kit

                  SKU: M18000A

                  $810.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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                  F-150 2015-2023 22" Sinister Bronze Wheel Kit

                  F-150 2015-2023 22" Sinister Bronze Wheel Kit

                  SKU: M1007KS2295SB

                  $2,010.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  MUSTANG GT 2015-2023 19" x 9" & 19" x 9.5" PERFORMANCE PACK WHEEL SET WITH TPMS KIT - MATTE BLACK

                  MUSTANG GT 2015-2023 19" x 9" & 19" x 9.5" PERFORMANCE PACK WHEEL SET WITH TPMS KIT - MATTE BLACK

                  SKU: M1007KM19XB

                  $1,705.00

                  Pickup Required
                  Pickup: Free at Dealer
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