Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Number of Gray commodities (9)

                  Number of Black commodities (5)

                  Number of Blue commodities (1)

                  Number of Ford Performance commodities (21)

                  Number of Genuine Ford Accessory commodities (15)

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                  commodities in range $0 - $50 (48)

                  commodities in range $51 - $100 (31)

                  commodities in range $101 - $200 (29)

                  commodities in range $201 - $500 (32)

                  commodities in range $501 - Above (18)

                  60 results

                  price Range:

                  $51 - $100

                  price Range:

                  $101 - $200
                  Clear all
                  Remote Start System 2-Button Fob with Confirmation

                  Remote Start System 2-Button Fob with Confirmation

                  SKU: JS7Z15K601B

                  $120.00

                  Shipping: Ships by Sep 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance Badge

                  Ford Performance Badge

                  SKU: M16098PBFP

                  $105.00

                  Shipping: Ships by Sep 4
                  Pickup: Free at Dealer
                  Add to Cart
                  M12 X 1.5 BLACK SECURITY LUG NUT KIT OF 4

                  M12 X 1.5 BLACK SECURITY LUG NUT KIT OF 4

                  SKU: M1A043B

                  $67.00

                  Shipping: Ships by Sep 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Nautilus 2024-2026 Trailer Hitch Wiring Harness

                  Nautilus 2024-2026 Trailer Hitch Wiring Harness

                  SKU: R2TZ15A416C

                  $185.00

                  Shipping: Ships by Sep 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Cargo Security Cover

                  Cargo Security Cover

                  SKU: DT4Z7845440AA

                  $190.00

                  Shipping: Ships by Sep 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Chrome Plated Wheel Lock Kit for Exposed Lugs

                  Chrome Plated Wheel Lock Kit for Exposed Lugs

                  SKU: 6L3Z1A043AA

                  $70.00

                  Shipping: Ships by Sep 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Edge 2007-2014 Side Window Air Deflectors

                  Edge 2007-2014 Side Window Air Deflectors

                  SKU: VGT4Z18246B

                  $89.00

                  Shipping: Ships by Sep 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Ash Cup Coin Holder with Lighter Element

                  Ash Cup Coin Holder with Lighter Element

                  SKU: LC5Z7804810AA

                  $75.00

                  Shipping: Ships by Sep 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Zinc Plated Wheel Locks for Hidden Lugs

                  Zinc Plated Wheel Locks for Hidden Lugs

                  SKU: FL1Z1A043A

                  $70.00

                  Shipping: Ships by Sep 4
                  Pickup: Free at Dealer
                  Add to Cart
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