Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Number of Black commodities (6)

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                  Number of Ford Performance commodities (31)

                  Number of Genuine Ford Accessory commodities (19)

                  Number of NOCO commodities (7)

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                  commodities in range $0 - $50 (48)

                  commodities in range $51 - $100 (31)

                  commodities in range $101 - $200 (29)

                  commodities in range $201 - $500 (32)

                  commodities in range $501 - Above (18)

                  77 results

                  price Range:

                  $0 - $50

                  price Range:

                  $101 - $200
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                  Mustang 1964-2021 Ford Performance Banner

                  Mustang 1964-2021 Ford Performance Banner

                  SKU: M1827FP

                  $33.00

                  Shipping: Ships by Sep 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Pet Kennel

                  Pet Kennel

                  SKU: VM1PZ19H376A

                  $179.00

                  Shipping: Ships by Sep 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Trailer Hitch Ball Mount 1 7/8" Ball 1" Shank

                  Trailer Hitch Ball Mount 1 7/8" Ball 1" Shank

                  SKU: BL3Z19F503C

                  $30.00

                  Shipping: Ships by Sep 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Trailer Hitch Ball Mount 4" Drop For 2" Hitch Receiver, 12,000 GTW

                  Trailer Hitch Ball Mount 4" Drop For 2" Hitch Receiver, 12,000 GTW

                  SKU: HC3Z19A282A

                  $45.00

                  Shipping: Ships by Sep 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Side Window Deflectors - Low Profile, Smoke by Husky Liners®

                  Side Window Deflectors - Low Profile, Smoke by Husky Liners®

                  SKU: VJL1Z18246A

                  $109.00

                  Shipping: Ships by Sep 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang M14 x1.5 Black Lug Nut Vehicle Kit

                  Mustang M14 x1.5 Black Lug Nut Vehicle Kit

                  SKU: M1012KMB

                  $200.00

                  Shipping: Ships by Sep 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Trailer Hitch Ball Mount 2 1/4" Rise x 4" Drop x 1" Hole

                  Trailer Hitch Ball Mount 2 1/4" Rise x 4" Drop x 1" Hole

                  SKU: BL3Z19A282A

                  $35.00

                  Shipping: Ships by Sep 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Trailer Hitch 2 5/16" Ball 1 1/4" Shank

                  Trailer Hitch 2 5/16" Ball 1 1/4" Shank

                  SKU: BC3Z19F503B

                  $35.00

                  Shipping: Ships by Sep 8
                  Pickup: Free at Dealer
                  Add to Cart
                  2024-2025 F-150 AND 2023-2026 SUPER DUTY TPMS SENSOR AND ACTIVATION TOOL KIT

                  2024-2025 F-150 AND 2023-2026 SUPER DUTY TPMS SENSOR AND ACTIVATION TOOL KIT

                  SKU: M1180433MHZ

                  $145.00

                  Shipping: Ships by Sep 8
                  Pickup: Free at Dealer
                  Add to Cart
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                  28 - 36 of 77 results