Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  2,948 results
                  Super Duty 2017-2022 Trailer Mounted Camera w/ Pro Trailer Backup Assist

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                  SKU: LC3Z1A189CH

                  $480.00

                  Shipping: Ships by Sep 2
                  Pickup: Free at Dealer
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                  F-150 2021-2025 Tufskinz Gray Lettering on Black Texture Door Sill Kit for F-150 Raptor

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                  $59.00

                  Shipping: Ships by Sep 2
                  Pickup: Free at Dealer
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                  Super Duty 2006-2010 3pc Front & Rear All Weather Rubber Floor Mats, w/Ford Oval Logo, For CrewCab

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                  SKU: 8C3Z2613300A

                  $140.00

                  Shipping: Ships by Sep 2
                  Pickup: Free at Dealer
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                  F-150 2021-2023 Trailer Brake Control for vehicles with Reverse Parking Aid

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                  Shipping: Ships by Sep 2
                  Pickup: Free at Dealer
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                  Super Duty 2017-2026 Embark LS Retractable Truck Bed Cover with T-Slot Rails by RealTruck Advantage® for 8.0' Bed

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                  $2,519.00

                  Shipping: Ships by Sep 2
                  Pickup: Free at Dealer
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                  Bronco Sport 2021-2025 Air Design® Satin Black Roof Spoiler

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                  Shipping: Ships by Sep 2
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                  $249.00

                  Shipping: Ships by Sep 2
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