Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2015-2023 Matte Black HP Performance Pack 19" x 9.5" & 19" x 10" Wheel Kit with TPMS Kit

                  Mustang 2015-2023 Matte Black HP Performance Pack 19" x 9.5" & 19" x 10" Wheel Kit with TPMS Kit

                  SKU: M1007KDC19MB

                  $1,100.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Hoop Step 2 Door

                  Bronco Hoop Step 2 Door

                  SKU: M16450BHS2

                  $965.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2021-2023 Timberline Off-Road Light Kit

                  Explorer 2021-2023 Timberline Off-Road Light Kit

                  SKU: M15200KEGL

                  $560.00

                  Shipping: Ships by Aug 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit 2015-2025 Impact Cargo Mat by Husky Liners®

                  Transit 2015-2025 Impact Cargo Mat by Husky Liners®

                  SKU: FK4Z16112C30BA

                  $565.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Thule Roof Rack Cross Bar Kit

                  Maverick 2022-2025 Thule Roof Rack Cross Bar Kit

                  SKU: VNZ6Z7855100B

                  $779.00

                  Shipping: Ships by Aug 26
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCrew® 2015-2025 Black Aluminum 5" Step Bars

                  F-150 SuperCrew® 2015-2025 Black Aluminum 5" Step Bars

                  SKU: FL3Z16450FB

                  $650.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2022-2026 LED Warning Strobes - Amber and White, For Vehicles With Upfitter Switches - For Fleet Use Only

                  Super Duty 2022-2026 LED Warning Strobes - Amber and White, For Vehicles With Upfitter Switches - For Fleet Use Only

                  SKU: VPC3Z13C788C

                  $659.00

                  Shipping: Ships by Aug 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2026 Hard Folding Between the Bedrails Truck Bed Cover by RealTruck Advantage® For 8' Styleside Bed

                  Super Duty 2017-2026 Hard Folding Between the Bedrails Truck Bed Cover by RealTruck Advantage® For 8' Styleside Bed

                  SKU: VPC3Z99501A42H

                  $1,349.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2025 2D Color Full Vehicle Cover w/ Roof Rails

                  Bronco 4Dr 2021-2025 2D Color Full Vehicle Cover w/ Roof Rails

                  SKU: VM2DZ19A412J

                  $509.00

                  Shipping: Ships by Aug 26
                  Pickup: Free at Dealer
                  Add to Cart
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