Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2015-2023 Performance GT350R Black Brake Kit

                  Mustang 2015-2023 Performance GT350R Black Brake Kit

                  SKU: M2300YBK

                  $5,665.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  FPP BRONCO 4DR PREMIUM 60OZ FLOOR MATS - BLACK

                  FPP BRONCO 4DR PREMIUM 60OZ FLOOR MATS - BLACK

                  SKU: M13086BC60

                  $225.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  5.0/5.2L Coyote Oil-Air Separator RH

                  5.0/5.2L Coyote Oil-Air Separator RH

                  SKU: M6766A50

                  $250.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  2024-2025 F-150 22" x 9.5" WHEEL KIT - SINISTER BRONZE

                  2024-2025 F-150 22" x 9.5" WHEEL KIT - SINISTER BRONZE

                  SKU: M1007KS2295SBA

                  $2,010.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Mustang 1964-1973 Manual Transmission Flywheel Billet Steel 184T

                  Mustang 1964-1973 Manual Transmission Flywheel Billet Steel 184T

                  SKU: M6375N427

                  $445.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Mustang GT350 2015-2020 Sway Bar and Spring Kit

                  Mustang GT350 2015-2020 Sway Bar and Spring Kit

                  SKU: M5700N

                  $1,160.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Off-Road Pair of Recovery Boards

                  Off-Road Pair of Recovery Boards

                  SKU: M1820FPRB

                  $265.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
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                  Mustang 2011-2018 5.0 Coyote Style Road Race Oil Pump Pick Up Tube

                  Mustang 2011-2018 5.0 Coyote Style Road Race Oil Pump Pick Up Tube

                  SKU: M6622M50RR

                  $215.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Mustang 2005-2014 Tubular Rear Lower Control Arm Kit - Urethane Bushings

                  Mustang 2005-2014 Tubular Rear Lower Control Arm Kit - Urethane Bushings

                  SKU: M5649R1

                  $245.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
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