Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2015-2021 GT, I4 and V6 High-Flow K&N / Ford Performance Air Filter

                  Mustang 2015-2021 GT, I4 and V6 High-Flow K&N / Ford Performance Air Filter

                  SKU: M9601M

                  $72.00

                  Shipping: Ships by Jul 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2005-2011 Anti-Roll Bar/Sway Bar Replacement Bushing Kit

                  Mustang 2005-2011 Anti-Roll Bar/Sway Bar Replacement Bushing Kit

                  SKU: M5490BKA

                  $62.00

                  Shipping: Ships by Jul 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2011-2019 5.0L Coyote Automatic Transmission Flexplate and Bolts

                  Mustang 2011-2019 5.0L Coyote Automatic Transmission Flexplate and Bolts

                  SKU: M6375A50C

                  $99.00

                  Shipping: Ships by Jul 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Camshaft Thrust Plate

                  Camshaft Thrust Plate

                  SKU: M6269A351

                  $72.00

                  Shipping: Ships by Jul 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1979-1995 Distributor Hold-Down Clamp

                  Mustang 1979-1995 Distributor Hold-Down Clamp

                  SKU: M12270A302

                  $11.00

                  Shipping: Ships by Jul 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Black and Chrome Car Wheel Center Cap Kit - Satin

                  Ford Black and Chrome Car Wheel Center Cap Kit - Satin

                  SKU: M1096KBCS

                  $26.00

                  Shipping: Ships by Jul 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1979-2014 Ford Performance Lug Nut Kit

                  Mustang 1979-2014 Ford Performance Lug Nut Kit

                  SKU: M1012A

                  $16.00

                  Shipping: Ships by Jul 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2024 5.0L Black Fender Emblems/Badges - Pair

                  Mustang 2015-2024 5.0L Black Fender Emblems/Badges - Pair

                  SKU: M1447M50AB

                  $40.00

                  Shipping: Ships by Jul 18
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD RACING WIRE LOOM HOLDER; 4-WIRE

                  FORD RACING WIRE LOOM HOLDER; 4-WIRE

                  SKU: 302636

                  $23.00

                  Shipping: Ships by Jul 18
                  Pickup: Free at Dealer
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