Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Products for:

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                  Number of Black commodities (16)

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                  Number of Ford Performance commodities (117)

                  Number of Genuine Ford Accessory commodities (12)

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                  commodities in range $0 - $50 (43)

                  commodities in range $51 - $100 (46)

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                  159 results

                  price Range:

                  $51 - $100

                  price Range:

                  $101 - $200

                  price Range:

                  $501 - Above
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                  Mustang M14 x 1.5 Black Lug Nut Wheel Kit

                  Mustang M14 x 1.5 Black Lug Nut Wheel Kit

                  SKU: M1012MB

                  $57.00

                  Shipping: Ships by Sep 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance by WARN® Off-Road Recovery Kit

                  Ford Performance by WARN® Off-Road Recovery Kit

                  SKU: M1830FPORR

                  $130.00

                  Shipping: Ships by Sep 22
                  Pickup: Free at Dealer
                  Add to Cart
                  ARB Jack

                  ARB Jack

                  SKU: M1830JACK

                  $875.00

                  Shipping: Ships by Sep 22
                  Pickup: Free at Dealer
                  Add to Cart
                  FPP Mustang Premium 60oz Floor Mat Set - Black

                  FPP Mustang Premium 60oz Floor Mat Set - Black

                  SKU: M13086M60

                  $195.00

                  Shipping: Ships by Sep 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Rear Emblem - Matte Black

                  Bronco Rear Emblem - Matte Black

                  SKU: M1447BRMB

                  $80.00

                  Shipping: Ships by Sep 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT 2018-2021 Calibration with Cold Air Intake and Throttle Body

                  Mustang GT 2018-2021 Calibration with Cold Air Intake and Throttle Body

                  SKU: M9603M8B

                  $1,535.00

                  Shipping: Ships by Sep 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT500 2020-2022 Carbon Fiber Rear Deck Lid Trim Panel

                  Mustang GT500 2020-2022 Carbon Fiber Rear Deck Lid Trim Panel

                  SKU: M16600MCF

                  $725.00

                  Shipping: Ships by Sep 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Coupe 2015-2023 Rear Spoiler with Gurney Flap

                  Mustang Coupe 2015-2023 Rear Spoiler with Gurney Flap

                  SKU: M16600FP

                  $700.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  M14 X 1.5 Black Security Lug Nut Kit (4)

                  M14 X 1.5 Black Security Lug Nut Kit (4)

                  SKU: M1A043A

                  $67.00

                  Shipping: Ships by Sep 22
                  Pickup: Free at Dealer
                  Add to Cart
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